整體評分
4.3
各級評分數量
  • 85% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 9% 的評分為 1 顆星
2019年6月27日

This app works flawlessly and customer support is top notch! I wrote to the developer and had an answer back in five minutes. Now that's service!

Nurture Soap
美國
使用應用程式 11個月
Trio M 已回覆 2019年6月27日

Thank you so much for your great review! We're always here to help :)

編輯時間:2021年10月4日

This App never worked correctly. I scheduled a zoom meeting to discuss how to fix it. (at 1 am the earliest option available) and no one met me. So I rescheduled. Again 1 am was the best option. And AGAIN, no one ever launched the meeting. App that doesn't work and zero customer service and tech support. NOPE!!!!!!!

Aggrovist Apparel
美國
使用應用程式 10個月
Trio M 已回覆 2021年6月8日

Thank you so much for your review. Our team always here to help you 😎

2021年7月12日

The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!

Stix
美國
使用應用程式 10個月
Trio M 已回覆 2021年7月25日

Thank you so much for your review. Our team is always here to help you 24/7😎

2021年12月1日

Worked great to merge my orders seamless! I love that you can use it manually or automatically. I would recommend highly.

Leigh Miller
美國
使用應用程式 10個月
Trio M 已回覆 2021年12月2日

Thank you so much for your review 😉
If you need anything, please don't hesitate to reach out - we are always here to help!

- Team OM

2022年6月24日

The merge is pretty good but if you are not into IT then it can seem a bit overwhelming with completing the rules. I followed a Youtube video tutorial but then it was not working and went back in and saw it had written guides and support. So I learned how to do manual but this seems a bit overwhelming at first. Once you print out your first Merge order then you can see what you need to change. Also click Archive at the bottom so you can go back and review anything that you think was missed. But I would use this app because manually merging orders is a lot plus running your business so whatever makes it simpler is good for me. Just have patience and print out the guides.

Only1OfAKind Boutique
美國
使用應用程式 9個月
2019年4月18日

5 Stars. Our experience with this app has been perfect and it works very well. I would recommend it to anyone who's looking to save money on shipping to customers and improve their experience.

ZoobGear
美國
使用應用程式 9個月
Trio M 已回覆 2019年4月19日

We appreciate you taking the time to write such an incredible review, thank you so much <3

2020年12月10日

So far so good! Also, great customer support AND they have a youtube page to learn about their products.

glamnetic
美國
使用應用程式 8個月
Trio M 已回覆 2020年12月11日

Thank you so much for the review. Our team always here to help you. :)

2020年3月19日

Konstantin was very helpful! He called me over the phone and explained how to use the app. He was very knowledge

Section 119
美國
使用應用程式 8個月
Trio M 已回覆 2020年3月19日

We appreciate your feedback 🙏 Our support team is here 24/7

編輯時間:2020年7月7日

I was excited when I first got this app and their customer service is great but the app has limitations and was not tested properly. I had a lot of customers with multiple orders in a day and the merge was all over the place. I had to manually review all of my orders and manually merged them. The shipping refund did not work correctly if you have more than 2 orders merged.

Belle Clay Co
美國
使用應用程式 7個月
Trio M 已回覆 2020年6月26日

Update: we've made some major updates to the app, any chance you'd test it again and let us know if you find any issues again? We also now have 2 full-time developers so any bugs/new features you'll need will come out much faster now.

I apologize for the bad experience you've had so far and I wish you'd give us another chance.

2020年10月1日

This app is a life saver! Allowed us to merge multiple orders from the same customer and fulfill them as one. Really enhanced our post-purchase upsell efforts! Customer service has been super responsive and really easy to work with. I highly recommend this app.

Staggerings, LLC
美國
使用應用程式 7個月
Trio M 已回覆 2020年10月1日

Thank you for your review. Our support team is always here to help you 24/7😎