TrioM Combine & Merge Orders , 80 則評價
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根據評分
This app works flawlessly and customer support is top notch! I wrote to the developer and had an answer back in five minutes. Now that's service!
Thank you so much for your great review! We're always here to help :)
This App never worked correctly. I scheduled a zoom meeting to discuss how to fix it. (at 1 am the earliest option available) and no one met me. So I rescheduled. Again 1 am was the best option. And AGAIN, no one ever launched the meeting. App that doesn't work and zero customer service and tech support. NOPE!!!!!!!
Thank you so much for your review. Our team always here to help you 😎
The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!
Thank you so much for your review. Our team is always here to help you 24/7😎
Worked great to merge my orders seamless! I love that you can use it manually or automatically. I would recommend highly.
Thank you so much for your review 😉
If you need anything, please don't hesitate to reach out - we are always here to help!
- Team OM
The merge is pretty good but if you are not into IT then it can seem a bit overwhelming with completing the rules. I followed a Youtube video tutorial but then it was not working and went back in and saw it had written guides and support. So I learned how to do manual but this seems a bit overwhelming at first. Once you print out your first Merge order then you can see what you need to change. Also click Archive at the bottom so you can go back and review anything that you think was missed. But I would use this app because manually merging orders is a lot plus running your business so whatever makes it simpler is good for me. Just have patience and print out the guides.
5 Stars. Our experience with this app has been perfect and it works very well. I would recommend it to anyone who's looking to save money on shipping to customers and improve their experience.
We appreciate you taking the time to write such an incredible review, thank you so much <3
So far so good! Also, great customer support AND they have a youtube page to learn about their products.
Thank you so much for the review. Our team always here to help you. :)
Konstantin was very helpful! He called me over the phone and explained how to use the app. He was very knowledge
We appreciate your feedback 🙏 Our support team is here 24/7
I was excited when I first got this app and their customer service is great but the app has limitations and was not tested properly. I had a lot of customers with multiple orders in a day and the merge was all over the place. I had to manually review all of my orders and manually merged them. The shipping refund did not work correctly if you have more than 2 orders merged.
Update: we've made some major updates to the app, any chance you'd test it again and let us know if you find any issues again? We also now have 2 full-time developers so any bugs/new features you'll need will come out much faster now.
I apologize for the bad experience you've had so far and I wish you'd give us another chance.
This app is a life saver! Allowed us to merge multiple orders from the same customer and fulfill them as one. Really enhanced our post-purchase upsell efforts! Customer service has been super responsive and really easy to work with. I highly recommend this app.
Thank you for your review. Our support team is always here to help you 24/7😎