TrioM Combine & Merge Orders , 80 則評價
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Works great, only catch is like the other apps mentioned - the order number combination settings are still a work in progress.
We appreciate your feedback 🙏
Superb solution for merging orders for shipping purposes! One of the most requested feature from our customers! Absolutely fantastic, responsive, real time support from Vladimir totally sold this for us on two stores! Highly recommended.
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎
We regularly get asked by customers to merge orders for shipping, and have been unable to - Until now! The automated merge is simply awesome, and the option to manually merge orders is very flexible. Best of all, the ability to zero value to merged order means our accounts, reports and reconciliations all match. Perfect solution!
Thank you for your 5 star review 👍
the app is amazing it does exactly what it should and in a great and easy way but the real heros of this story is vladimir at the support team this guy could help any one with anything at anytime
Hello. Thank you so much for the review. Our team always here to help you😎
We've installed this app and tried to use it. It's great, but we have a little problem. However, thank to their support, we can solve it. Great support team!! <3
Thank you very much!!!!!!!
Hi there,
Thank you for the honest review! we just sent you an email so we can fix the issue with the missing properties. Please get back to us and we'll do our best to fix it ASAP.
Thanks again,
The Order Merger Team
Perfect add-on for shopify, great customer service also :)
If you want to auto merge same customer and ship together , this is the best app you can find in here.
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎
Review Update: Dec 2020. It works much better than previous versions. There is also no issue on naming the orders, we can name them however we want. So far this is the best order merger app I could research and find on the market. Thank you team =========
Previous Review
In average, the app works well. However, due to the following disadvantages we have removed it: Combined orders having very long names, which appear on the shopify order list very confusing. Imagine there are 3 orders combined, we see something like that #58944_#59381_#59567_OM. Normally combined orders should have standart order names. For example: If you combined an order number with #5 and #6, if there is no next order, then the combined order name should be #7, instead #5_#6_OM. This markup confuses customers a lot.
Update on August 2nd 2020:
I just wanted to let you know you can now control both the order name and shipping name. Also, we now have 2 full-time developers so features are coming out faster :)
Any chance you can give it another chance and if you like it update your review?
Thanks!
Hi there!
First of all, thank you for your honest review, we really appreciate it, and we apologize for the inconvenience you experienced while using our app.
We know that few features are missing in the app, some of them due to some limitations in the Shopify API, and on others, we're still working.
When it comes to controlling the new order name (order number), this will be available in the next version, as well as shipping names.
It's important to understand that everything related to order management is extremely sensitive and we don't want to release anything before making sure we won't cause any damage to merchants.
Would you like us to update you once the next version comes out?
If there is anything else we can do for you we're available in the live chat within the app, as you already know :)
Thank you again,
Ariyeh Even Haim | Order Merger CEO
needed help on fixing the setting. we got a quick response. good customer service. thank you so much.
We appreciate your feedback 🙏 Our support team is here 24/7
I added this APP to the shop to merge orders for customers that order multiple times during a promotion we put on. They were super helpful and answered all of my questions in a timely manor. Can’t wait to see how smoothly the app works!
Thank you so much for this great review! We're always here to help ;)
At first this app worked great. Unfortunately, it seems the developer's website is down right now and there's no way I can get it to work... Please fix this, you have a great app but make sure your service stays online.
EDIT: The app is up again and working like it should. Changed the rating to 5 stars.
We're so sorry for this issue, we've already fixed it, any change you could have a look and update the review?
Thank you so much for using our app :) 🙏