Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars
July 16, 2021

Does exactly as intended with great customer support. Very much recommended for specific automation needs.

Manner Goods
United States
About 2 years using the app
Trio M replied July 25, 2021

Thank you so much for your great review and feedback. Our support team is always here to help you 24/7😎

February 27, 2021

We often have customers that want to combine orders so that they don't have to pay for shipping twice. We couldn't figure out a way to do with without customer service having to reach out to the warehouse and asking them to intercept the orders. It was a pain and sometimes we were too late. Shopify Plus suggested this app for us and it does EXACTLY what we needed it to do. I have used SO many apps that do 90% of what you need them to do, but there is always something that doesn’t work smoothly. This app thought of every single thing & I kept waiting for something to go wrong , but it didn’t . ⭐️⭐️⭐️⭐️⭐️ Also, both things that I had questions on, customer service was available & answered almost immediately . Just wanted to say that I have never reached out to offer an app a review , but they deserved it.

Interior Delights
United States
About 2 years using the app
Trio M replied February 28, 2021

Thank you so much for your great review. We built this app for your convenience and will add even more options :)

September 8, 2019

Great app with excellent, very knowledgeable Support that go the extra mile to help. Highly recommended.

PistaBox
United Kingdom
About 2 years using the app
Trio M replied September 8, 2019

Thank you so much for the review! We're always here to help :)

Edited October 5, 2021

This app had a lot of mistake happening recently, but customer service fixed them promptly. They are working properly now.

Honeydewusa
United States
Over 1 year using the app
October 2, 2021

Do the job perfectly ! easy to setup and at a good price, our customer love it. support is amaaaazing !

Loëla
France
Over 1 year using the app
Trio M replied October 7, 2021

Thank you for your amazing review🙏 Our team is always here to help 24/7😎

June 12, 2021

I have not used it much yet as we just got it for the manual combining feature to start. But the customer service was incredible they went into their test store to test things for me that were not even part of their app just regular Shopify features that I wondered if would solve the inventory aspect of combined orders

Cleverly Bags
United States
12 months using the app
Trio M replied June 12, 2021

Thank you so much for the review🙏 Our support team always here to help you 24/7😎

June 27, 2019

This app works flawlessly and customer support is top notch! I wrote to the developer and had an answer back in five minutes. Now that's service!

Nurture Soap
United States
11 months using the app
Trio M replied June 27, 2019

Thank you so much for your great review! We're always here to help :)

Edited October 4, 2021

This App never worked correctly. I scheduled a zoom meeting to discuss how to fix it. (at 1 am the earliest option available) and no one met me. So I rescheduled. Again 1 am was the best option. And AGAIN, no one ever launched the meeting. App that doesn't work and zero customer service and tech support. NOPE!!!!!!!

Aggrovist Apparel
United States
10 months using the app
Trio M replied June 8, 2021

Thank you so much for your review. Our team always here to help you 😎

July 12, 2021

The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!

Stix
United States
10 months using the app
Trio M replied July 25, 2021

Thank you so much for your review. Our team is always here to help you 24/7😎

December 1, 2021

Worked great to merge my orders seamless! I love that you can use it manually or automatically. I would recommend highly.

Leigh Miller
United States
10 months using the app
Trio M replied December 2, 2021

Thank you so much for your review 😉
If you need anything, please don't hesitate to reach out - we are always here to help!

- Team OM