OrderMetrics

OrderMetrics

by OrderMetrics

Real-time profit tracking, actionable ecommerce analytics

3.1 of 5 stars(92 reviews)

Ditch the Spreadsheets

Actionable data, no effort required. Track expenses, ad spend, shipping, COGS, marketing efficiency and more with our all-in-one view.

Real-Time Profit Tracking

OrderMetrics is the profit calculator built for you. With automatic and actionable profitability analytics, you’re bound to grow.

Simplified Decision Making

Integrations do the heavy lifting, powering reports that enable fast decisions on financials, orders, products, customers, and marketing.


About OrderMetrics

Why OrderMetrics? Simple profit calculations, built for you.

Real-time profit tracking, simple and actionable ecommerce analytics. Save time and make more money—no more spreadsheets, manual hassle, and reviewing data in ten different places.

Assess financial performance in an instant.

See your Shopify store’s net profit after all costs including shipping, ad spend, transaction fees, discounts, refunds, custom expenses, and more. We combine all your data in real-time to give you quick and easy access to your real financial health.

OrderMetrics Reporting:

  • Financial
  • Orders
  • Marketing
  • Product
  • Customers

Financial Report: Dive Deeper into your P&L

Beyond the profit calculator we provide a more in-depth look at your performance too with a profit and loss statement in your financial report. Interested in things like Net Retail Margin, Shipping Margin, and Gross Profit? We have those details too.

Orders Report: Understand Profitability Per Order

OrderMetrics offers the ability to look at profitability per order. Want to sort by gross margin—which orders were most and least profitable? We got you!

Marketing Report: Run Profitable Ads

Pull ad data from Facebook and Google Adwords to manage your marketing spend efficiency by looking at acquisition cost (CAC), lifetime value (LTV), return on ad spend (ROAS), and overall campaign performance, sorting by each of these analytics.

Products Report:

Before you send your next big email marketing push or launch a top of funnel ad, you’ll want to take a look at the products report in OrderMetrics to evaluate which products (and variants) are your best sellers, have the highest margins, and lowest rate of returns.

Customers Report:

Understanding customer behavior on your website—bounce rate, time on site, abandoned cart rate—enables you to tweak the experience in the name of conversion rate optimization.

This, in tandem with optimizing the efficiency of your marketing spend, will ensure you’re not only getting target customers to your site, but you’re also capturing their attention and converting them to lifetime customers.

A Team Committed to Your Success

Our Profit Partners are here to help you understand your data and guide you in the right direction. As a customer-driven company, we thrive helping you succeed.

OrderMetrics Helps You Answer Questions About Your Shopify Store Like:

  • What is my customer lifetime value?
  • Which orders made the most profit?
  • Do some ad campaigns actually lose money?
  • How are discounts impacting my profit?
  • How are returns impacting my profit?
  • What’s my most profitable product?

OrderMetrics Works With:

  • Shopify
  • Facebook Ads
  • Google Ads
  • Google Analytics
  • More to come! We build based on your feedback.

Integrates with

  • facebook ads,
  • google adwords,
  • google ads,
  • google analytics

Media gallery

Support

Pricing 14-day free trial

See all pricing options

Essential

$59/month

+$25 per 1,000 extra orders.

  • Unlimited storefronts
  • Advanced reports
  • 0 to 1,000 orders per month
  • 1 year of data storage

Pro

$129/month

+$20 per 1,000 extra orders.

  • Unlimited storefronts
  • Advanced reports
  • 1,001 to 5,000 orders per month
  • 2 years of data storage
  • Priority support response

Ultimate

$299/month

Unlimited orders.

  • Unlimited storefronts
  • Advanced reports
  • Unlimited orders
  • Unlimited data storage
  • Dedicated Profit Partner

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

3.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    68% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    22% of ratings are 1 stars

Most recent reviews

Lovely Creations

Whatever you do, DO NOT USE order metrics. I had been using these guys for years and have always noticed that my numbers didnt add up. I hired an accountant to go through all the data and found that the numbers on order metrics are WAYY OFF. transaction fees are off despite putting in the correct amount, COG is off, and adspend sometimes doesn't even sync properly. Ive been in ecommerce for 6 years and working online for 8 all my inputs where double checked and they were correct, i even came back and re synced everything while having another app do the same. The other app had totally different numbers than order metrics, those numbers were almost identical to what my accountant had. this was not off by 1-2% it was off by WAYYY MORE enough to put someone out of business on certain days if they are not careful. I will never be using order metrics again. i dont care if a DEVELOPER replies you guys need to really look into your app and system.

Developer reply

June 9, 2021

Thank you for reaching out with your feedback. We noticed that you have not tried the all-new OrderMetrics yet, which was specifically built to provide a large number of real-time, accurate analytics, while addressing some of the core issues in the legacy system you outlined in your review.

We invited all users to move over at no cost a few months ago and really want to make sure you get the chance to try it out! We would love to offer you personal onboarding to the all-new OrderMetrics so you can take advantage of our actionable analytics. Please do take us up on this—looking forward to it!

BetterMan Labs

Facebook business manager have been disabled because of this application. Support have said that this is not possible, but facebook have confirmed that the restriction has been made due to security compromise. We haven't even run ads at the time we installed ordermetricts and the whole business manager got restricted 1 day after.

Developer reply

May 27, 2021

Thanks for letting us know about your experience. We are very surprised to hear this and it is of utmost importance to sort out. Our team reached out directly this morning—we're looking forward to hopping on a call with you to assist in any way we can.

It's our goal to make every customer delighted by OrderMetrics—we are looking forward to addressing your concern and getting you back up and running with OM!

DermaTecc

Just horrible and VERY Expensive (in comparison to other apps that does the same thing but better).
Barely any support. When our facebook integration stopped working we didn't get any support whatsoever. They just said that their developers would take a look at it. After 3 days we still haven't heard anything and they are not responding to my messages in the chat. They claim that they will reply within 3 hours. That is simply not the case. "Never" would be a more accurate description.
We are losing money by the day when day when we are not able to track our adspend so this is unacceptable.
Also, the app doesn't work on your mobile phone since they launched the new update. There's a window blocking the entire screen and it's not possible to close it. I have used this app for almost a year now but this made me decide to switch to another one.

Developer reply

May 14, 2021

Thank you for your feedback! We were happy to email you this morning with the update that the issue connecting with Facebook was fully resolved. Though we attempted to provide timely updates about the issue as we progressed towards resolution, we recognize from your feedback we have room for improvement. That's something we take very seriously! We can only grow as individuals, a team, and as a company with feedback from customers like you.

We would love to hear from you directly and set-up a call to discuss your experience with OrderMetrics further, including personal assistance trying our all-new version which was recently launched to address the issues you outlined here. Please do take us up on that!