調整搜尋範圍
-
根據評分
I'm not one to leave reviews especially negative ones but this app has been extremely frustrating. We've used this app for over a year. It use to work well, but over the last 4-6 months it's become very frustrating, costly and a waste of time. It duplicates some products in orders, so staff will spend time picking 60 pieces only to find out it was 30. It doesn't clear all orders, and several more issues. We've been trying to work with the app developers and get nothing but push back and say it's not their problem. We've gone days and weeks without it working correctly costing our company lost time, productivity and money.
Thank you for your feedback. We understand that technical issues can be frustrating and would like to clarify how we deal with them.
Our app is constantly evolving and has received many new features and improvements in recent months. We answer all questions and requests within 24 hours, as we did for your connection. This direct and fast approach is highly appreciated by our customers. In some cases we need additional information, especially if an issue is specific to a certain situation. This is because we work for very different customers, each with their own situation and picking flow.
To continuously improve our services, all feedback is welcome. For technical questions or possibilities, you can always contact our support.