Order Printer Pro: Invoice App
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The billing is incredibly misleading. The pricing is based on the total number of Shopify orders, not just the orders processed through the app. When I raised this with support, they simply pointed me to an article about their pricing. Why not be upfront about it from the start instead of resorting to these bait-and-switch tactics?
I wish Shopify would enforce clearer pricing structures with ...
Hello,
Thank you for your feedback. We're truly sorry to hear that you're not satisfied with your experience. We take all concerns seriously, and we've already reached out to ...
I've uninstalled this app a long time ago. Why am I still being charged?
Thank you for your feedback, and we’re sorry to hear about your experience.
To help resolve this, we’ve previously reached out to you via your store email to provide ...
Misleading billing. You will be billed after your store has 50 orders in the month even if you haven't actually used the app at all.
I should not be billed when the app his not been used at all. I may have had over 50 orders, but not a single one used Order Printer Pro for anything. No receipts, custom layouts, etc were ever printed or processed in any way. I just paid for literally nothing.
Thank you for your feedback. Our pricing is based on your store's orders per month, as can be seen in the pricing and subscription details when installing apps.
Kind Regards, ...
viel zu teuer
Sorry to hear Order Printer Pro wasn't a good fit for your business.
Kind Regards,
Sarah
FRAUDULENT! Steer clear from this app.. they don't even tell you this or update you but they've been charging me $10 / month for YEARS. And I had no idea nor did I ever approve these charges.
To give some true context on this review. Decoralist installed the app and approved the app charges in 2020, as can be seen both in the Shopify Partner Dashboard, and on ...
I am really frustrated with this app. I have repeatedly asked this group how to remove the unnecessary information that displays at the top and bottom of every invoice. They will-not provide the information.
I'm sorry you are frustrated, but we have replied to all of your emails with instructions on how to remove the header/footer info added by your browser.
We've tried to help ...
Unübersichtlich, Rechnungen werden teils gar nicht erstellt. Für 3 Bestellungen im Monat OK....Alles andere Schmutz!
Guten Morgen,
I'm sorry to see you didn't have a good experience with our app. I checked our support tools and it looks like you haven't contact support before, so we'd love ...
Mir zeigt es auf einmal nur noch die letzten 12 Rechnungen an. Ich finde nirgends die zurückliegenden Rechnungen. Absolute Katastrophe da ich ALLE Rechnungen benötige für meine Steuererklärung! Vielleicht meldet sich ja hier wer von Support. ?!
Guten tag, and thank you for the feedback. Our support team has reached out to you with instructions on how you can easily access and generate documents for any order in your ...
Takes Too much to Load the orders., If we select 50 order in orders dashboard it takes more than 30 minutes to print.
Das Bestellformular ging bei mir nicht. Der Support hat es in 1,5 Wochen auch nicht hinbekommen. Ich habe es gelöscht.
Thanks for the review, and sorry for the frustration. We have been emailing with you multiple times over the past week, trying to help you with the issue and providing ...