Omtaler (1 489)
Raffiner
-
Etter vurdering
The app solve the daily operations about CS enquiries for the order receipt. The "Automated PDFs" fuction helped to generate a hyperlink text in your Shopify's notification emails, which is very convenient! The helpdesk is very responsive and helpful, answering all your enquiries in a timely manner. Impressive. The only thing is that if you are not good at HTML coding, you might encounter some difficulties when setting up your template. Turn to the helpdesk and they will sort it out for you. It will be perfect if the app can provide more user friendly templates, like another app this developer own - Order Printer Templates (chargeable for template purchase), which is much easier to use.
Thanks for leaving us a 5-star review 🤩 This is great feedback, and we're actively looking to improve the editing feature in the app further. The challenge is to provide easier changes, while also keeping the templates fully customizable in code for those that need/want it. We'll keep you posted!
Kind regards,
Sarah / FORSBERG+two
We really love the app and we have now a really awesome looking invoice, which our customer can download via link we send with the order confirmation email.
The customer service is also great and Bjorn is right on it when we needed some help.
Thanks!!
Die App funktioniert sehr gut. Wir wollten noch Änderungen an der Rechnung vornehmen und wussten bei einem Teil nicht wie. Daraufhin den Kundenservice kontaktiert, der sich sofort zurückgemeldet hat und haben eine Schritt-für-Schritt Anleitung erhalten für die Umsetzung unserer Vorstellung. Problem war innerhalb einer Stunde gelöst, sehr sehr zufrieden!
And we are very thankful for you taking the time to leave us a 5-star review 🙏🏼
Kind Regards,
Sarah / FORSBERG+two
Works as described and they are extremely quick to resolve any issues and/or provide updated layouts as needed. We needed to get customer notes to the top of the invoice so customers could more easily see their PO numbers and they were able to get us new code within 20 minutes.
So happy to hear our team provided you with the help you needed. There is a reason we call them our Support Heroes, as they can be fast as lightning ⚡️
Thanks for taking the time to leave us a review 🤩
Kind Regards,
Sarah / FORSBERG+two
Excellent tool! Very easy to set up. I already received from my customer positive feedback.
Additionally any request for improvement it has been welcomed with increatible results.
Thank you guys!
User friendly and convenient !
Greet products and very easy to set up, keep doing a good work man.
I have not tested out the app yet, but I don't think I've ever had a set-up process this easy. Absolutely worth the effort even for a try.
This app is very useful, easy to use and their support team is excellent. I strongly recommend any product from FORSBERG+two ApS.
Nice app, very useful and easy to use. Thank you