Order Printer Pro: Invoice App , 1.232 avaliações
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Cannot find the pause or delete app button. Very cheeky! Not sure why someone would pay $10 for what Shopify already provides for free?
Thanks for the feedback, and sorry for the frustration. Our support team has reached out to you with instructions on how you can uninstall/cancel any Shopify app you have installed, which is the same for Order Printer Pro:
1- In your Shopify admin
2- Go to the "Apps" page
3- Click the "Delete" button next to Order Printer Pro
This both removes the app from your admin, and also cancels any subscription or trial on your account.
Stay safe and best of luck with your store.
Bjorn Forsberg
Founder - Order Printer Pro by FORSBERG+two
I tried to upload the code they sent through, and it doesn't work. I emailed them twice and still had no reply. I am disappointed with their total lack of communication.
Complicated to use if you don't know code, I reached out for help and was a waste of my time. All he did was send me links to pages I had already read and that took over 30 mins to send me 4 links.
Sorry for the frustrations, and that you didn't get the help you wanted.
Our support replied to you 4 times over a half hour period with in-depth answers to your questions (130+ word answers), which did include links to more resources if needed. They also replied to you and offered to help make the custom code changes for you, also when you contacted them about the same thing last week.
Fair enough if the answers were not what you wanted to hear, but saying support is a waste of time is not fair. They help thousands of people, offered to help you, and our other reviews are a good indicator.
I usually don't post replies like this, but I think it's important to show both sides, and stick up for our support team when they get unfair feedback.
Kind regards,
Bjorn
Founder - Order Printer Pro by FORSBERG+two
It says you can easily create and modify template but you need to be able to code to do this. It takes more time and work than it should.
Wonder if all the 4/5 star reviews are accurate.
Hey there,
Thanks for the feedback, and sorry to hear you found the customization process difficult. The templates only require changes to code if you want to change the overall layout of the documents. Our support team is always happy to help with anything you have trouble with customizing in the code yourself :)
Do feel free to get in contact if you would like any help with it.
Ps. Our great review ratings are from lots of hard work to create useful apps and providing great customer service, helping thousands of stores using the app :)
Kind regards,
Bjorn Forsberg
Founder - Order Printer Pro by FORSBERG+two
App kept on crashing for me. It installed fine but that's about it. So sick of spending so much time just trying to get an app to work even the first time.