It was previously for free!
This app does not take the VAT into account. Not suited for European dropshippers.
Thanks for taking the time to leave a review :)
Regarding the VAT, the app does not calculate the taxes itself, but will display any taxes that Shopify have calculated on your orders, based on your tax settings in the Shopify admin.
It sounds like perhaps you have not setup your Shopify admin to calculate taxes on your orders. You can do that in your Shopify admin by going to Settings > Taxes
Once that is done, then any new orders in your account will correctly show the taxes to customers during checkout, in the confirmation emails, as well as in our documents.
Feel free to reach out to our support if you need anything else.
Founder - Order Printer Pro by FORSBERG+two
started off as a free app, now suddenly costs $10 / month. would have never done all the set-up work if I knew before.
update: after very friendly customer support and pointing out the automatic switch between free and paid plan depending on the monthly orders, I change my rating to three stars.
Just regarding the functionality of the app, it would actually be 5 stars - it works without problems and my customers appreciate the service.
Thanks for taking the time to leave a review, and I'm very sorry for the frustration of this change. As communicated to you in April, May and June the app was going from free to having a free plan and a paid plan for larger stores. It just wasn't possible to keep the app free anymore, which is why we also offered 3 months notice + a 3 month free trial period for existing users.
Again, sorry for the change.