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Had a ticket with Lauro today for custom coding for a template which was sorted in minutes.
Hi there,
We're thrilled to hear that you had an excellent experience with our app, and that Lauro could assist you promptly with your template's custom coding! This is the level of service we aim for, and it's uplifting to know we've hit the mark when it comes to your experience.
Please know that your feedback is incredibly important to us, it encourages us to aim for the highest levels of service consistently.
Thanks again for taking the time to leave your 5-star review. Should you need any further help, don't hesitate to reach out!
Best wishes,
The Shop Circle Team.
Support via live chat quickly understood our design issue and installed a new logo across all templates to the desired look.
Thank you for taking the time to leave us a review 🌟
Kind Regards,
Sarah / FORSBERG+two
Excellent support. I needed a few changes made to one of their templates (to add purchase order number and payment due date) and they responded very quickly to get it resolved - on a Sunday night! From my experience, I would definitely recommend them.
RECOMMANDED ! Excellent service !
Your review made our day! Thank you 😃
Kind Regards,
Sarah / FORSBERG+two
I have been using their order printer and email templates for years.
I love their templates, and customisation options. More than anything, they have incredible support. I needed a few elements to look a certain way. They patiently heard me out and executed it.
Highly recommend them.
So happy to hear that! Thanks for the review and recommendation 😀
Kind Regards,
Sarah / FORSBERG+two
Been using this app for a couple of years and process thousands of orders alongside it. The service is just great and so accommodating. Had a ticket with Lauro today for custom coding for a template which was sorted in minutes. Well done guys!
Thank you for the five-star review and for using our app for so long 🤩👏
All the best,
Sarah / FORSBERG+two
Been using this app for 7+ years and only needed to contact support twice... it's that good & solid. Best of all, when I did need to speak to support, the service was off the charts. The problem was identified and fixed in a few hours. Highly recommended.
7+ years of loyalty - that's amazing! We're happy you've had a good and solid experience with us. Thanks for the lovely review 🌟
Kind Regards,
Sarah / FORSBERG+two
We have been using the suite of software from Forsberg for a while and have nothing but wonderful things to say about it. Recently we needed some modifications done and we were lucky enough to get Jose who absolutely knocked it out of the park with support and modifications. From all of us at Cloud City - Magnificent work Jose!
Such a fantastic way to start the weekend 🎉 Thanks for the 5-star review and kind words about Jose. I'll make sure to pass them on 🤩
Have a lovely weekend.
Kind Regards,
Sarah / FORSBERG+two
Amazing - this was the only app that solved an issue we were having in which imported orders from Marketplace Connect were not printing variant options on the packing slips. Our new packing slips look amazing. Thank you
And an amazing review! Thank you for taking the time to leave us a 5-star rating 🤩
Kind Regards,
Sarah / FORSBERG+two
I absolutely love these templates! I am using the Winter pak and it's clean and professional looking. Easily customizable. I needed to edit the code for a minor adjustment and reached out to support. Blanca responded within 15 minutes, changed the code for me, than walked me through the process in case I need to change it in the future. I would highly recommend this app for custom templates. Oh I forgot to mention, the price is very reasonable. You get way more than what you pay for and it is not an ongoing subscription like most things these days. It's one set price. The customer service and support is phenomenal!!
Jeff J.
thecharcuterie.net
Hi Jeff,
Thanks for sharing feedback on your experience with Order Printer Templates. We take pride in providing quick and helpful customer service, so we appreciate that you noticed 🤩
Kind Regards,
Sarah / FORSBERG+two