Order Printer , 891 anmeldelser

Samlet bedømmelse
3,1
Antal pr. bedømmelsesniveau
  • 44 % af bedømmelserne er på 5 stjerner
  • 12 % af bedømmelserne er på 4 stjerner
  • 10 % af bedømmelserne er på 3 stjerner
  • 9 % af bedømmelserne er på 2 stjerner
  • 25 % af bedømmelserne er på 1 stjerner
Redigeret 22. september 2018

I have depended on this app for years! It is a terrific app, but it doesn't work for me right now because it isn't compatible with Safari 12. What can you guys do to fix this for those Apple users out there???. I am not able to print my orders! Yikes! Needing help, but I don't see a spot for support or updates.

Bopper Metal Supply
USA
Mere end 7 år bruger appen
29. december 2020

True, the packing lists get a lot prettier if you use this. But...from an operations standpoint, I REALLY wish this app did not need to take me through another screen to print our packing lists. It would be great to be able to print from order printer right on the order page, so we didn't have to then go BACK to the order page to use our other apps. Or...I'd love to just be able to better customize the shopify basic packing list...and abandon Order Printer entirely, but we tried and it doesn't seem to update when we make css changes.

Susan Connor New York
USA
Mere end 7 år bruger appen
Shopify svarede 5. januar 2021

Thank you for leaving this review. I appreciate you sharing this feedback, and outlining how printing packing slips directly within your orders would streamline your workflow. I understand how beneficial this would be, so I'm going to share your thoughts on this with our teams directly. We're always working hard to improve the functionality of our apps, and this is definitely a great suggestion for our teams to review further. Thanks again! - Rae

30. januar 2019

The same experience as many people below. Used the app successfully for a year with no issues, then suddenly one day doesn't work across any devices or browsers due to 'app incompatibility'. This is clearly a common issue that has affected hundreds of users, yet Shopify has clearly done nothing about it. For a basic feature of Shopify this level of customer service astounds me.

Will now have to use a paid app - all of which are pricey. Sort it out Shopify.

so we flow...
Storbritannien
Næsten 7 år bruger appen
13. juli 2022

The app doesn't create correct invoices when the Duties Calculation feature is enabled. Invoices generated using the app will not include a duties line, but will include the duties in the total. There is no liquid template variable for duties. (Opened a support case in March 2022 to update the app to support Duties, but have not received an update on when this feature will be added.)

Proporta
Storbritannien
Mere end 2 år bruger appen
Shopify svarede 30. juli 2022

Thank you for taking the time and sharing this feedback with us. While duties and fees aren't supported on Order Printer at this time, we understand how important this is to you and we'd be more happy to submit a feature request on your behalf to our development team for future considerations.

That being said, if you need something that can provide commercial invoicing and include duties or import taxes in the meantime, then we'd recommend taking a look at something like Sufio: Professional Invoices (https://bit.ly/3POQspc) or AVA PDF Invoice: Order Printer (https://bit.ly/3Jlh3Ik). Thanks again! -Elias, Shopify Support

12. maj 2020

Just remarkable that a company as big as Shopify cannot integrate customizable packing slips inside the native platform. This app only uses html and liquid, which most Shopify users are not familiar with. This should be something available to customize just like any page or setting in Shopify.

JSouthernStudio
USA
Cirka 6 år bruger appen
3. april 2019

Was great until now - can’t print with safari - please fix. I have paid for templates so find this unacceptable

Indish Design Shop
Storbritannien
Næsten 6 år bruger appen
21. januar 2017

This has been great...as long as it is working. When it doesn't work it prevents me from fulfilling orders which is not cool at all. Please fix now as it's preventing me from being able to ship orders

Zephyr Vapor
USA
Mere end 5 år bruger appen
15. august 2022

Was working well then suddenly getting liquid errors where the customer name should be. Apparently a known glitch that shopify hasn't fixed. It renders the app useless.

Construction Products
New Zealand
Cirka 2 år bruger appen
Shopify svarede 6. september 2022

Thank you for writing your review and I am sorry to hear that you've had this issue. I would recommend getting in touch with our support team directly, and they can provide you with the default templates for Order Printer which hopefully will solve the Liquid errors you're seeing. You can reach them here: https://bit.ly/2AWw5VA.

If the Liquid errors are still appearing, this is something we could troubleshoot further. -Victor, Shopify Support

2. maj 2016

Work fine up to last week, redirects me to the app page or pull up the wrong invoice so really need to check before printing. What's happened?

Nivi Design
Storbritannien
Cirka 5 år bruger appen
12. september 2020

Very slow to load and sometimes misses orders if you do not allow plenty of loading time. No excuse for an app that prints out your orders. Shopify needs to try a little harder!

The Bow Tie Club
USA
Cirka 5 år bruger appen
Shopify svarede 15. september 2020

Hi, there. Thanks for taking the time to leave your feedback here. This could be a localized issue, or it's possible that it may need some time to load if you're printing a vast amount of orders at once. That said, I'd like to find out more about your issue to be sure your feedback is passed on to our developers. I'll send you an email shortly for more information. Cheers! - Brie, Shopify Support