Order Printer , 892 Rezensionen

Gesamtbewertung
3,1
Anzahl pro Bewertungsstufe
  • 44 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 10 % der Bewertungen sind 3 Sterne
  • 9 % der Bewertungen sind 2 Sterne
  • 25 % der Bewertungen sind 1 Sterne
15. Dezember 2014

I downloaded this because a packing slip is pretty basic when you're filling orders, but theirs is useless. It only prints the sender and recipient address on it, no order information.

You can print an invoice which gives you all the order info, but this document isn't marked PAID anywhere on it, so this is useless, too. Customizing requires quite a bit of work and using Liquid. For me, a useless app.

Local Color Collection
Vereinigte Staaten
Mehr als 5 jahre mit der App
27. September 2013

This app is promoted and advertised with the compelling feature that it will print labels. Please allow me to provide some clarification to this claim. The Order Printer app does NOT print traditional sheets of adhesive address labels. More specifically, I have the standard 8.5"x11" sheets with 30 adhesive address labels per sheet. I wrote the HTML for my own custom template designed to fit the label sheets I use. However, the Order Printer app won't populate the customer's shipping information into the labels appropriately. Instead of inserting customer 1 on label 1, customer 2 on label 2 (and so on, etc.), the Order Printer app inserts customer 1 into all 30 address labels and then creates a second page where customer 2 is inserted into all 30 address labels (and so on, etc.). Shopify support has informed me that the Order Printer app was not designed to work the way I'm intending to use it. Which begs the question, why promote this app with the #2 selling point of "prints labels?" And why promote that the app allows the creation of custom templates if there are limitations to the customization? In an attempt to remain somewhat objective towards this app, it will print labels as advertised... just one label at a time... a single label for a single customer that consumes an entire 8.5"x11" sheet of paper. Not very efficient.

Jon McLaughlin
Vereinigte Staaten
Mehr als 4 jahre mit der App
Bearbeitet am 19. Dezember 2014

I'm amazed by the 5 star reviews on this. I personally was really hopeful that this app when i found it would reduce my workload and simplify the order process. Its a big FAIL on this requitrement because of the the coding within the app. That's the really anoying thing is that Shopify Guru's, people with the skills to easily fix this badly thought through app just won't fix it and know about it.

The printer does not work on intergrated labels. The address is at the bottom of the sheet which then moves down the sheet as more orders get added, going onto another print page making it not work. Solution - redo the code so that the address peal off part is at the top and remains in a perfect position every time no matter how long the order. PLEASE FIX THIS SHOPIFY, html coding is easy for you and a nightmare for normal everyday people like us who are also trying to run a business.

Inadequate tax breakdown for me in the UK VAT. Another issue raisesd with Shopify, another one pushed under the carpet. For order printer to work correctly we should see a NET figure(s) - The Vat/Tax on the order - The Gross total. Nice and clear for me and the customer who might also be looking to claim back the vat if they are registered.

If this app did the above correctly it would be AMAZING !!!! it would literally mean a really smooth transition of order to posting while also ticking off the invoice/vat requirement I have to perform.

This really is not a 5 star app but it so easily could be if Shopify made it work better.

Obe & Co Web Shop
Vereinigtes Königreich
Fast 4 jahre mit der App
Bearbeitet am 16. November 2017

Originally I thought the app was horrible as it did not show the details from the Bold Apps - Product Options.

It does show the options now but they are all messed up when a customer chooses multiple products.

So how do we print our orders?

Igift
Kanada
Mehr als 3 jahre mit der App
28. Dezember 2014

Absolute Rubbish!!. I expected more of you Shopify. If you are going to provide us with this app the very least you could do is add a WYSIWYG HTML editor instead of just pushing us in at the deep-end! I have been messing around with this for hours and I'm still no closer to getting the results I need. AVOID THIS APP if you don't know HTML! Come on Shopify, sort it out....

Sportsgadgets
Vereinigtes Königreich
Fast 2 jahre mit der App
30. Juni 2023

Not working properly and support doesn't help. Can't print multiple orders which is very annoying which it was it was meant for

Totally Thomas Town
Kanada
Etwa 8 jahre mit der App
Shopify hat geantwortet 8. August 2023

Hi, thanks for your review. Our Order Printer app currently limits bulk printing to 50 orders—while you may not see an error, if you select more than 50 orders the system will most likely direct you to the Order Printer app dashboard instead.

This is the current expected behaviour, however we understand the importance of being able to bulk print more than 50 orders at a time. I'll be sure to pass this on to our internal development team, so that they're aware of the needs that you've expressed with us here in your review.

If you're still running into issues when attempting to print less than 50 orders in bulk however, please contact our live support team once more by logging in to your store via the Help Center: https://shopify.link/VRd6 so that we can further assist. Thanks! -Kimi, Shopify Support

6. Juni 2023

I have been using this app for 9 years, something as simple as printing orders should have no problems, now when trying to print multiple orders at once the app crashes, each order has to be printed one at a time, with the price of Shopify fees doubling in a few years, this is just beyond a joke.

Rainbowvapes
Vereinigtes Königreich
Mehr als 8 jahre mit der App
Shopify hat geantwortet 6. Juni 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Order Printer app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into why you're unable to print multiple orders: https://bit.ly/2AWw5VA. - Blair, Shopify Support

5. Mai 2018

Just installed. Not working. Only blank pages.

2nu Sunglasses
Sonderverwaltungsregion Hongkong
Mehr als 8 jahre mit der App
12. Juli 2023

I am so disappointed with this app. It was working fine then suddenly it wasn't. When I reached out to Shopify for support. They acknowledged there were problems, but did nothing about it.

House Of T•L
Kanada
Fast 7 jahre mit der App
Shopify hat geantwortet 9. August 2023

Hi, there. Thanks for your review. I can understand how unexpected it must have been to see the app not functioning all of a sudden. I'm also sorry to hear about the support you received from our internal team.

So that we can further assist you and hopefully get the app to work again on your account, we'll need you to contact our support team again. Given your initial experience, I understand you may have reservations about contacting our support team, though rest assured that we're committed to helping all our merchants.

When contacting our team, please include any relevant screenshots or screen recordings of the specific errors you're encountering, as it'll help our team efficiently investigate the issues from our end. Please login to your store on our Help Center: https://shopify.link/VRd6 to get the contact process started. Thanks! -Kimi, Shopify Support

6. August 2014

App would not print some of the vertical lines on the invoice. It looked bad so I tried to delete the invoice template and start over. Then the system froze up and gave me some sort of funky error message. Very frustrating. App also needs a drag and drop function for setting up templates for those of us who are all thumbs with coding. Currently I am not using the app, but I would like to if these technical issues were resolved.

Smiley Honey
Vereinigte Staaten
11 monate mit der App