Order Printer , 892 reseñas
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Very slow to load and sometimes misses orders if you do not allow plenty of loading time. No excuse for an app that prints out your orders. Shopify needs to try a little harder!
Hi, there. Thanks for taking the time to leave your feedback here. This could be a localized issue, or it's possible that it may need some time to load if you're printing a vast amount of orders at once. That said, I'd like to find out more about your issue to be sure your feedback is passed on to our developers. I'll send you an email shortly for more information. Cheers! - Brie, Shopify Support
The app is not working in the latest Safari update. Please fix this issue. It is useless in its present state.
Can't use this without the print button. Peak time of year as well... help :) A great app when it's working for bulk.
Hey, there! We experienced a brief app issue around the time you left this review, which caused the print button to be missing when trying to print bulk orders. This should now be resolved, however I'll follow up with you via email shortly to check if you're still having trouble with it. Cheers! - Brie, Shopify Support
I was about to leave a one-star review when I figured out why the app stopped working for us.
Using Chrome on a Mac it prints very tiny, so you need to bring the printer settings back up to 100%. It defaults to 58% for whatever reason.
Using a Windows laptop and Chrome, it won't open at all because Chrome is blocking the pop-up, even when you set the app url permission for the pop up and redirect.
CHECK CHROME POP UP AND REDIRECT SETTINGS when trying to print an order with this app. It is not the app itself, as far as I can tell. Something has changed in Chrome. You will see a warning on the browser address bar when you select to print the invoice. Click on that and go from there. It is not saving the permission for us but the url is there as a link. Just click on that link and the order printer interface will open.
I have contacted Shopify and they are looking into this too.
In the meantime hope this helps and you get your orders printed easily!
Ammended to say this App has become useless so I don't know what has happened. It prints part of an order on one sheet and then the rest of the order on another sheet, it just seems to have a mind of it's own. I am wasting so much paper and ink that I am furious. I thought it was just me but reading the reviews here it seems to be an issue. This is just not professional at all.
Hey, there. Thank you for reaching out and bringing this to our attention. By default, the templates are set up to automatically pull your store details from the settings in the Shopify admin (https://bit.ly/3QEXNZP) and the customer's details from their orders. However, it sounds like your templates may have been modified at some point and we'll need to take a closer look at your account in order to help resolve this issue. While we're unable to provide account-specific support via the Shopify app store, we'd be happy to further assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
Just what I needed, perfect for my needs.
This app is perfect for our business as we use this to print our custimised packing slips and it works perfectluy! Could not recommend this enough. Great job team!
Thank you very much for your kind words and for sharing your feedback with us here! I'm delighted to hear that the app works well for you and your business. -Victor, Shopify Support
Love this easy-to-use app! Helps us make tailor our order slips!
Easy to use. Very simple. Recommended!
Great tool for business, but came in this morning and not working. Please fix Shopify, soon hopefully.