Order Printer , 리뷰 869개
Ammended to say this App has become useless so I don't know what has happened. It prints part of an order on one sheet and then the rest of the order on another sheet, it just seems to have a mind of it's own. I am wasting so much paper and ink that I am furious. I thought it was just me but reading the reviews here it seems to be an issue. This is just not professional at all.
Hey, there. Thank you for reaching out and bringing this to our attention. By default, the templates are set up to automatically pull your store details from the settings in the Shopify admin (https://bit.ly/3QEXNZP) and the customer's details from their orders. However, it sounds like your templates may have been modified at some point and we'll need to take a closer look at your account in order to help resolve this issue. While we're unable to provide account-specific support via the Shopify app store, we'd be happy to further assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
have been using this since we setup our shopify store. however now it says that i haven not selected any template even though i have. is there something that i have missed?
Thank you for writing your review and letting us know that you're having this issue. I would recommend contacting our support team and letting them know that you're having this problem: https://bit.ly/2AWw5VA. They authenticate you on your account and access your admin in order to investigate why this might be happening. -Victor, Shopify Support
Doesn't correctly reflect order changes. Which apparently is normal per my conversation with Shopify support
Thank you for taking the time to write your review. My understanding is that if you refund part of an order, this should be reflected on the invoice when it comes to print. I'd recommend continuing to speak with the Advisor working with you on your support ticket if you're not seeing this on your end. You can also start a new interaction if you'd like to speak to someone sooner: https://bit.ly/2AWw5VA. -Victor, Shopify Support
I have contacted this app because I was wrongly charged for two months. No response.
It was suppose to be after 50 invoices, I have less than 30 lifetime invoices.
Hi, there. Thank you for writing to us. The Order Printer app is a free application, and does not charge after any amount of invoices. If you still have concerns about your bill, please connect with our Support team (https://bit.ly/2AWw5VA) directly and we would be glad to assist. -Olivia, Shopify Support
Usamos la aplicación desde hace 7 años sin proble. Los últimos días se bloquea al momento de imprimir más de 1 orden.
It's pretty bad honestly. And wondering why a good packing slip and invoicing option isn't included in Shopify - it was with the platform I just migrated from.
Some of the issue:
Navigation. Every time you edit an invoice or packing slip, there is no way to go immediately back to the "manage templates" area. You almost always have to go all the way back to Shopify and then re-open app. Makes customizing a major time waster.
The preset templates are nearly useless. The packing slip is just addresses. The invoice's payment detail doesn't make sense and will be confusing to customers.
I am pretty disappointed.
Hey, there. Thank you for reaching out and bringing this to our attention. After editing one of your templates, you can click on the Order Printer title to return to the main page of Order Printer. While this won't take you to the 'Manage templates' page, it does help prevent having to relaunch the app from the Shopify admin.
That being said, there are a bunch of liquid variables that can be added to the templates so that you can include more information using Order Printer, and we've got some examples here: https://bit.ly/3qhabR6. However, for our complete list of liquid variables, you'll want to launch our app and start editing one of your templates. From there, you can click "View the Liquid variable list" on the left side of the editor.
If you need any help with editing the templates, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
Was previously an excellent app. But in the last month all it does is prompt us to download it again and again and then when it does eventually want to work it just reverts back to printing old archived orders that you didn't even select. This is highly frustrating , i have emailed support multiple times and no resolution .
Used to work great. Now it hangs and refuses to load half the time. What a time waster.
The problem with Shopify getting larger is that they simply don't care when apps that business owners need to run their business no longer works. What good is having Shopify apps when many of them don't even work? And good luck with support on their own product.
doesn't work on safari, have to use chrome to use it. doesn't print labels well, can't bundle labels onto a sheet, it's pretty crap.
Doesn’t work. No support. Horrible. Have asked for help on several occasions. Nothing. DO NOT USE!!!