Order Printer , 리뷰 892개

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2018년 5월 5일

Just installed. Not working. Only blank pages.

2nu Sunglasses
홍콩(중국 특별행정구)
앱 사용 기간 8년 초과
2017년 2월 2일에 편집됨

Used to work great. Now it hangs and refuses to load half the time. What a time waster.

The problem with Shopify getting larger is that they simply don't care when apps that business owners need to run their business no longer works. What good is having Shopify apps when many of them don't even work? And good luck with support on their own product.

앱 사용 기간 대략 8년
2020년 3월 11일

doesn't work on safari, have to use chrome to use it. doesn't print labels well, can't bundle labels onto a sheet, it's pretty crap.

Griffin Jerky
앱 사용 기간 거의 8년
2020년 1월 18일

Doesn’t work. No support. Horrible. Have asked for help on several occasions. Nothing. DO NOT USE!!!

Fit + Meals
앱 사용 기간 거의 8년
2017년 1월 23일

Not working since Shopify upgraded my store to https

앱 사용 기간 7년 초과
2024년 2월 27일에 편집됨

After 3 years, the 1STAR will be renewed once again. There's an in-app alert that calls for an update and request to contact support. However, contacting support takes you to Shopify Support with no outcomes in sight or timeline. The issue seems to be ongoing for several months by reading the reviews

White Lion Athletics
앱 사용 기간 7년 초과
답글 Shopify개 2021년 4월 13일

Thank you for reaching out and for writing you review. Our theme support team can make some changes to the templates for Order Printer, although this is usually limited to minor changes such as adjusting spacing and adding text and images. Other requests are not supported by our themes team, as per our design policy (https://bit.ly/3uGMIeu), and these changes must be made by a third-party developer or by the merchant themselves. There are also apps that allow for a wider variety of templates you can consider, such as Order Printer Templates: https://bit.ly/3g6Xy9N.

If you feel that the changes you requested were indeed minor, and/ or were similar changes you requested before, please feel free to reach out to us again and we can take a second look for you. -Victor, Shopify Support

2017년 3월 21일에 편집됨

Am I not using this properly, or is "order printer" the most barebones receipt/pack slip program ever? It doesn't make your store look cute or polished. How has Shopify in today's day and age not created an easy program where you can place your logo etc. on the forms? This is a basic shopify need - not something we should be paying a monthly fee for with some other app in the shopify app store - and also it's something a developer at HQ could make look good and be user friendly in no time flat.

앱 사용 기간 대략 7년
2018년 12월 3일에 편집됨

Order Printer app not working on iPad since week ago. Says not compatible with current version of Safari. My iPad is updated with latest.

Kismet Mosaic
앱 사용 기간 거의 7년
2020년 12월 18일에 편집됨

This app is good but it is incredibly unreliable especially on Safari browser. It constantly stops working so it's a real headache especially when we have lots of orders to fulfil. Today the print button disappeared for both Safari and Firefox browsers on all of our machines. Will need to find a more reliable alternative.

9 for 9
앱 사용 기간 6년 초과
답글 Shopify개 2020년 12월 21일

Thanks for reaching out about this! We experienced an issue with the app on Dec.18th which resulted in the "print" button missing from the app, and this has now been fully resolved. If it's still not working for you, I'd recommend clearing your browser's cache. I'd also recommend using the app (and the platform in general) in Google Chrome, as it tends to function best there. If you'd prefer to look for an alternative, I'd recommend Order Printer Pro: https://bit.ly/3rjQVUr. Hope that helps! - Brie, Shopify Support

2020년 10월 19일

The Print button has disappears whenever we try to print > than 1 order as of today. As far as we can tell this error occurs due to a JavaScript error in the https://orderprinter.shopifyapps.com/assets/sections/order_details_helper-.js file. Specifically if (titleBarData.buttons.secondary.length) { secondaryButtonsConfig = []; titleBarData.buttons.secondary.forEach(function (config) { secondaryButtonsConfig.push({ label: config.label, callbackHandler: function callbackHandler() { (0, __commoner_module__app$assets$javascripts$foundations$app_bridge_wrapper_js.navigateToAbsoluteURL)(config.href); } }); }); } titleBarData appears null. Let's hope this gets fixed ASAP

앱 사용 기간 6년 초과
답글 Shopify개 2020년 10월 22일

Thanks for taking the time to leave your review and letting us know about the problem you're facing with the "Print" button. We were experiencing technical issues with the Order Printer app around the time you left this review, which resulted in the "Print" button missing. I'm going to go ahead and send you an email straight away to make sure that things are back up and running and offer some troubleshooting steps if necessary. Chat soon! - Julie, Shopify Support