Order Printer , 892 avaliações
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Support is really quite useless. You can email them, however their response is generally very vague, I doubt they actually even read the question you send, but simply give a generic answer. I have had to hire a outside source for every little thing that I feel support really should have been able to take care of. I have been able to get it working, but it's certainly not an app that shopify should really be that proud of.
Hi, there. I'm sorry to hear that you have had a negative experience with our support team. It sounds like you were able to get the app working, however I'd like to follow up with you to see if you need anymore help and to make sure your feedback is passed on to our developers. I'll send you an email shortly and we can speak more there. Thank you. - Brie, Shopify Support
Requires cross-domain cookies option enable in the browser to work. The app should be updated to work with modern security/privacy settings. Otherwise, a good app.
Very difficult to customize and the default templates are weak. Shopify, this type of functionality should be native to Shopify and should be much more intuitive.
Terrible unreliable app. Rarely prints all of the selected invoices. Common issue for months and Shopify do nothing.
Won't properly process a return. If you process are return with Order Printer, beware. Order Printer won't adjust product quantity and shows a balance due for the return amount. Good chance, you'll send more product as the shipment won't account for the return and/or your customer gets a receipt/invoice with a balance due.
I find it embarrassing a company the size of Shopify can't provide an efficient way to accurately process/print batch orders for shipping.
The app doesn't create correct invoices when the Duties Calculation feature is enabled. Invoices generated using the app will not include a duties line, but will include the duties in the total. There is no liquid template variable for duties. (Opened a support case in March 2022 to update the app to support Duties, but have not received an update on when this feature will be added.)
Thank you for taking the time and sharing this feedback with us. While duties and fees aren't supported on Order Printer at this time, we understand how important this is to you and we'd be more happy to submit a feature request on your behalf to our development team for future considerations.
That being said, if you need something that can provide commercial invoicing and include duties or import taxes in the meantime, then we'd recommend taking a look at something like Sufio: Professional Invoices (https://bit.ly/3POQspc) or AVA PDF Invoice: Order Printer (https://bit.ly/3Jlh3Ik). Thanks again! -Elias, Shopify Support
i love this app and even bought a template, but it's not working with Safari anymore, when will this be fixed?
It used to be reliable, but now it hasn't been updated for Safari and when I contacted Support they just said to use Chrome instead. Thanks, I prefer Safari. Fix the app.
I used this app for years with no problem. Then all of the sudden it stopped working. I cleared my cache, still won't work. I cannot explain HOW frustrating this is. I CANNOT do what I need for my business. FIX IT!
I loved this app until the newest Safari update. Loved that I could customize in the formats that I need. Please update the app so I can keep using it.