Order Printer , 892 รีวิว
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I wonder why is not possible to print different packing slips for an order containing items located in different warehouses. Our stock is stored/allocated in different warehouses, so for some orders we need to print a packing slip for the items stored in the same warehouse, instead of a single packing slip for the whole order. This is possible to generate it even with the Shopify packing slip feature (the problem here is you cannot edit the default basic template), so I cannot understand why with this app is not possible to make that.
Hey, there! Thank you for taking the time to write a review for the Order Printer app. I understand how important it is for you to be able to print multiple packing slips for one order so I'll relay this feedback to our developers! -Summer, Shopify Support
Hi.
Thanks for the great app! I am using this app in Japan. The checkout screen is in Japanese. I don't know if it's a bug. "shipping_address.province".
"shop.province". These are not converted to Japanese. Please let me know if there is a solution.
Hi, there! Glad to hear you've had a good experience with the application. If these pieces of code are appearing somewhere, they may not be able to be translated as the code is written in English. Please do reach out to our Support team so we can take a closer look into that with you though: https://bit.ly/3g9kgds! -Oliver, Shopify Support
I read a review back in Oct last year that the app no longer allows printing from phone properly. Just had it installed today and experienced same problem - has the problem about printing from phone been fixed?
Hey, there! Thanks for taking the time to write a review. I know this was an issue that our developers were aware of at the time. I'll be sending you an email so we can follow up on this with our development team and take a closer look into this together. - Oliver, Shopify Support
When I click on install App I get a message that no page can be found... is there an other option to install the app?
Thanks for reaching out to us! This is a known issue that our developers are aware of, which causes merchants to receive an error message when re-installing the app after removing it. For the time being, you can re-install it using the direct install link here: https://orderprinter.shopifyapps.com/auth/shopify?shop=MYSHOPIFYURL (replace with your myshopify.com URL). Please feel free to reach out to support directly if this doe not work. Warm regards! - Oliver, Shopify Support
It's pretty bad honestly. And wondering why a good packing slip and invoicing option isn't included in Shopify - it was with the platform I just migrated from.
Some of the issue:
Navigation. Every time you edit an invoice or packing slip, there is no way to go immediately back to the "manage templates" area. You almost always have to go all the way back to Shopify and then re-open app. Makes customizing a major time waster.
The preset templates are nearly useless. The packing slip is just addresses. The invoice's payment detail doesn't make sense and will be confusing to customers.
I am pretty disappointed.
Hey, there. Thank you for reaching out and bringing this to our attention. After editing one of your templates, you can click on the Order Printer title to return to the main page of Order Printer. While this won't take you to the 'Manage templates' page, it does help prevent having to relaunch the app from the Shopify admin.
That being said, there are a bunch of liquid variables that can be added to the templates so that you can include more information using Order Printer, and we've got some examples here: https://bit.ly/3qhabR6. However, for our complete list of liquid variables, you'll want to launch our app and start editing one of your templates. From there, you can click "View the Liquid variable list" on the left side of the editor.
If you need any help with editing the templates, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
I fail to print or save a complete invoice on iPad via Shopify POS. It display only half of the invoice. Anyway to fix this?
Thank you for writing your review and for notifying us of this issue. I am not sure why this is happening, so I would recommend you contact our support team directly for further assistance: https://bit.ly/2AWw5VA.
They will be able to authenticate you on the store and dig into this in more detail. -Victor, Shopify Support
Looks great, but can't get it to print from my iPad.
Error: Oops! There was a problem loading Order Printer. Application failed to launch.
What to do????
App was not easy to use so I deleted it. Now I am trying to reinstall it but i get the following message "There’s no page at this address - Check the URL and try again, or use the search bar to find what you need."
Hi, there! Thank you for providing your feedback here. Our developers are aware of an issue where merchants are receiving this error message after deleting the app and then attempting to re-install. They're working to push a fix for this as soon as possible. The current workaround for this is using https://orderprinter.shopifyapps.com/auth/shopify?shop=MYSHOPIFYURL and replacing MYSHOPIFYURL with your unique myshopify.com url.
I'll be sending you an email to follow up on this. From there, i'll be able to escalate this up to our technical support team as a use case for their investigation into this. If you're still having trouble please feel free to respond to me there. All the best! - Oliver, Shopify Support
Discount variables are not working anymore. I'm actually more than disappointed to see that the variables are not matching with the ones in shopify API. Why in the world do you guys have to make everything so hard and inconsistent.
Hi there, thank you for your review. I am sorry to hear that you've noticed discount variables don't seem to be working with the Order Printer app anymore, but we appreciate you letting us know here. Please feel free to reach out to our support team about this and we can see if we can help in any way: https://bit.ly/2AWw5VA. -Victor, Shopify Support
I have encounter no problems with this app, it works perfectly. I am very happy with it! Definitely recommending!