Order Printer , 892 則評價
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When I click on install App I get a message that no page can be found... is there an other option to install the app?
Thanks for reaching out to us! This is a known issue that our developers are aware of, which causes merchants to receive an error message when re-installing the app after removing it. For the time being, you can re-install it using the direct install link here: https://orderprinter.shopifyapps.com/auth/shopify?shop=MYSHOPIFYURL (replace with your myshopify.com URL). Please feel free to reach out to support directly if this doe not work. Warm regards! - Oliver, Shopify Support
It's a good app that has been very glitchy. When printing multiple orders, it will only print the first one and then shoot out blank sheets of paper in lieu of the other orders. I'm constantly deleting and reinstalling it. This has happened across two stores.
App in easy to use and templets are user friendly. Fully customizable and looks great – BUT there is one huge down fall I wish I knew of prior to purchasing. If a customer’s order needs to ship in more than one box you CAN NOT print packing slips specific to what is in the individual boxes. One packing slip only which lists the whole order. Truly not as professional as it should be.
It's pretty bad honestly. And wondering why a good packing slip and invoicing option isn't included in Shopify - it was with the platform I just migrated from.
Some of the issue:
Navigation. Every time you edit an invoice or packing slip, there is no way to go immediately back to the "manage templates" area. You almost always have to go all the way back to Shopify and then re-open app. Makes customizing a major time waster.
The preset templates are nearly useless. The packing slip is just addresses. The invoice's payment detail doesn't make sense and will be confusing to customers.
I am pretty disappointed.
Hey, there. Thank you for reaching out and bringing this to our attention. After editing one of your templates, you can click on the Order Printer title to return to the main page of Order Printer. While this won't take you to the 'Manage templates' page, it does help prevent having to relaunch the app from the Shopify admin.
That being said, there are a bunch of liquid variables that can be added to the templates so that you can include more information using Order Printer, and we've got some examples here: https://bit.ly/3qhabR6. However, for our complete list of liquid variables, you'll want to launch our app and start editing one of your templates. From there, you can click "View the Liquid variable list" on the left side of the editor.
If you need any help with editing the templates, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
I fail to print or save a complete invoice on iPad via Shopify POS. It display only half of the invoice. Anyway to fix this?
Thank you for writing your review and for notifying us of this issue. I am not sure why this is happening, so I would recommend you contact our support team directly for further assistance: https://bit.ly/2AWw5VA.
They will be able to authenticate you on the store and dig into this in more detail. -Victor, Shopify Support
Love this app! Printing labels, invoices and receipts are easy. Also, it is easy to customize and I am not techy.
gets stuck every time when I try to load app
I have encounter no problems with this app, it works perfectly. I am very happy with it! Definitely recommending!
I read a review back in Oct last year that the app no longer allows printing from phone properly. Just had it installed today and experienced same problem - has the problem about printing from phone been fixed?
Hey, there! Thanks for taking the time to write a review. I know this was an issue that our developers were aware of at the time. I'll be sending you an email so we can follow up on this with our development team and take a closer look into this together. - Oliver, Shopify Support
It just took my invoices to a new level. Easy to install and it works great for online orders as well as you can use on the POS system. Highly recommend.