Order Printer , 869 則評價
Ammended to say this App has become useless so I don't know what has happened. It prints part of an order on one sheet and then the rest of the order on another sheet, it just seems to have a mind of it's own. I am wasting so much paper and ink that I am furious. I thought it was just me but reading the reviews here it seems to be an issue. This is just not professional at all.
Hey, there. Thank you for reaching out and bringing this to our attention. By default, the templates are set up to automatically pull your store details from the settings in the Shopify admin (https://bit.ly/3QEXNZP) and the customer's details from their orders. However, it sounds like your templates may have been modified at some point and we'll need to take a closer look at your account in order to help resolve this issue. While we're unable to provide account-specific support via the Shopify app store, we'd be happy to further assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
have been using this since we setup our shopify store. however now it says that i haven not selected any template even though i have. is there something that i have missed?
Thank you for writing your review and letting us know that you're having this issue. I would recommend contacting our support team and letting them know that you're having this problem: https://bit.ly/2AWw5VA. They authenticate you on your account and access your admin in order to investigate why this might be happening. -Victor, Shopify Support
Doesn't correctly reflect order changes. Which apparently is normal per my conversation with Shopify support
Thank you for taking the time to write your review. My understanding is that if you refund part of an order, this should be reflected on the invoice when it comes to print. I'd recommend continuing to speak with the Advisor working with you on your support ticket if you're not seeing this on your end. You can also start a new interaction if you'd like to speak to someone sooner: https://bit.ly/2AWw5VA. -Victor, Shopify Support
I have contacted this app because I was wrongly charged for two months. No response.
It was suppose to be after 50 invoices, I have less than 30 lifetime invoices.
Hi, there. Thank you for writing to us. The Order Printer app is a free application, and does not charge after any amount of invoices. If you still have concerns about your bill, please connect with our Support team (https://bit.ly/2AWw5VA) directly and we would be glad to assist. -Olivia, Shopify Support
It's pretty bad honestly. And wondering why a good packing slip and invoicing option isn't included in Shopify - it was with the platform I just migrated from.
Some of the issue:
Navigation. Every time you edit an invoice or packing slip, there is no way to go immediately back to the "manage templates" area. You almost always have to go all the way back to Shopify and then re-open app. Makes customizing a major time waster.
The preset templates are nearly useless. The packing slip is just addresses. The invoice's payment detail doesn't make sense and will be confusing to customers.
I am pretty disappointed.
Hey, there. Thank you for reaching out and bringing this to our attention. After editing one of your templates, you can click on the Order Printer title to return to the main page of Order Printer. While this won't take you to the 'Manage templates' page, it does help prevent having to relaunch the app from the Shopify admin.
That being said, there are a bunch of liquid variables that can be added to the templates so that you can include more information using Order Printer, and we've got some examples here: https://bit.ly/3qhabR6. However, for our complete list of liquid variables, you'll want to launch our app and start editing one of your templates. From there, you can click "View the Liquid variable list" on the left side of the editor.
If you need any help with editing the templates, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
Usamos la aplicación desde hace 7 años sin proble. Los últimos días se bloquea al momento de imprimir más de 1 orden.
This app is a facade. What Shopify is providing here is a half finished product that should have been professionally done and included with a Shopify store. To get a real invoice or packing slip, you'll have to pay for it to be designed and then this app will be useful.
I downloaded this because a packing slip is pretty basic when you're filling orders, but theirs is useless. It only prints the sender and recipient address on it, no order information.
You can print an invoice which gives you all the order info, but this document isn't marked PAID anywhere on it, so this is useless, too. Customizing requires quite a bit of work and using Liquid. For me, a useless app.
This app is promoted and advertised with the compelling feature that it will print labels. Please allow me to provide some clarification to this claim. The Order Printer app does NOT print traditional sheets of adhesive address labels. More specifically, I have the standard 8.5"x11" sheets with 30 adhesive address labels per sheet. I wrote the HTML for my own custom template designed to fit the label sheets I use. However, the Order Printer app won't populate the customer's shipping information into the labels appropriately. Instead of inserting customer 1 on label 1, customer 2 on label 2 (and so on, etc.), the Order Printer app inserts customer 1 into all 30 address labels and then creates a second page where customer 2 is inserted into all 30 address labels (and so on, etc.). Shopify support has informed me that the Order Printer app was not designed to work the way I'm intending to use it. Which begs the question, why promote this app with the #2 selling point of "prints labels?" And why promote that the app allows the creation of custom templates if there are limitations to the customization? In an attempt to remain somewhat objective towards this app, it will print labels as advertised... just one label at a time... a single label for a single customer that consumes an entire 8.5"x11" sheet of paper. Not very efficient.
I'm amazed by the 5 star reviews on this. I personally was really hopeful that this app when i found it would reduce my workload and simplify the order process. Its a big FAIL on this requitrement because of the the coding within the app. That's the really anoying thing is that Shopify Guru's, people with the skills to easily fix this badly thought through app just won't fix it and know about it.
The printer does not work on intergrated labels. The address is at the bottom of the sheet which then moves down the sheet as more orders get added, going onto another print page making it not work. Solution - redo the code so that the address peal off part is at the top and remains in a perfect position every time no matter how long the order. PLEASE FIX THIS SHOPIFY, html coding is easy for you and a nightmare for normal everyday people like us who are also trying to run a business.
Inadequate tax breakdown for me in the UK VAT. Another issue raisesd with Shopify, another one pushed under the carpet. For order printer to work correctly we should see a NET figure(s) - The Vat/Tax on the order - The Gross total. Nice and clear for me and the customer who might also be looking to claim back the vat if they are registered.
If this app did the above correctly it would be AMAZING !!!! it would literally mean a really smooth transition of order to posting while also ticking off the invoice/vat requirement I have to perform.
This really is not a 5 star app but it so easily could be if Shopify made it work better.