Order Printer , 890 reviews

Overall rating
3
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
October 21, 2020

When i try to hit the "Print Button" from the phone it does not do anything. It´s no longer working.

ALGOSHOPRD
Dominican Republic
Over 2 years using the app
Shopify replied October 23, 2020

Thanks for letting us know! We experienced an issue with the print button on October 19th - this was resolved the same day, however it's possible that your browser is caching the error and you may need to clear your cache and cookies. I'll follow up with you via email to see if this helps, and we can continue troubleshooting together if not. Speak soon! - Brie, Shopify Support

August 6, 2018

Has not worked all day. Not good for business when cannot print invoices and packing slips...

Pickett Street
Australia
Over 2 years using the app
October 24, 2018

I loved this app for years. But now it wont open using the MacOS High Sierra! - This needs to be fixed ASAP.

Sew Da Kine
United States
Over 2 years using the app
April 16, 2019

Don't discriminate against Macs. This app used to work. It did everything I needed it to.Now it won't load. Please fix it.

Jimland Novelties
United States
Over 2 years using the app
March 21, 2018

App is selective about what it prints. We select say 30 orders, but the app only prints 15. We then have to waste time working out what has and hasn't been printed. We also risk missing orders which is very costly for us.

Morse Toad
United Kingdom
Over 2 years using the app
August 13, 2018

The app is broken. When you own a small business you need systems that are reliable. Shopify should have it's own print order system, we shouldn't have to go to an outside app this is like kindergarten math for Shopify. Now this order printer app doesn't even work. Huge waste of time and energy trying to figure this out.

Greenpaxx
United States
Over 2 years using the app
October 25, 2020

This app was awesome until a recent update. Now the print button won't work meaning that I can no longer print invoices from either the Shopify app, or the web version. I've been in touch with Shopify who are apparently looking into the issue. It's now been 6 days and I can't print an invoice. Come on people, this is a basic necessity of any business. Something is wrong with the coding somewhere, please sort it out.

The Traditional Leather Lead Company
United Kingdom
Over 2 years using the app
Shopify replied November 2, 2020

Thanks for taking the time to leave your review and I'm glad to hear that you've been enjoying the app so far. While we did experience an issue with the print button on October 19th, this was resolved the same day. If you are still unable to print, then it sounds like your browser and app may be caching the error. I recommend clearing your cache and perhaps rebooting your router if you haven't already done so. I'm also going to send you an email shortly to see if the issue has been resolved. If you're still unable to print, we can continue troubleshooting via email together. Looking forward to your reply! - Julie, Shopify Support

July 31, 2017

be a good idea if there was clear instructions of how to use it.

Photocrafts Limited
United Kingdom
Over 2 years using the app
April 2, 2018

Depended on this app for months, now it is broken. Normally a very great app, not sure whats going on here.

Big Texas Beef Jerky
Germany
About 2 years using the app
August 8, 2018

App quit working several times this week.

Estatebeads
United States
About 2 years using the app