Order Printer , 892 reviews

Overall rating
3.1
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
June 10, 2019

ZERO star if I could. Not sure why I have to download an app to print orders anyway to make matters worst the frigging app doesn't even load. I got it about a year ago and it worked for a time but for the last 10months or so, it just won't load. I have uninstalled several times. Such a waste of time!

Poppy Kettle Textiles
United States
Almost 2 years using the app
Edited January 23, 2017

Not working to bad, used to be useful.

Sartori Utensili
Italy
Almost 2 years using the app
August 22, 2018

Very bad CS from Steven B. Simply reply me with some short and unhelpful answers and end the conversation immediately. Such a poor practice.

Order Printer is not working well since the update of version of Shopify POS app. The invoice is printed out with the word "print" on it and the font size is not appropriate on A4 paper.

All these experience prove Shopify is not managing its business well. What a pity. To be fair, some staff in Shopify are quite polite and helpful. That's all.

Digisaladdemo
Hong Kong SAR
Almost 2 years using the app
September 10, 2020

I CANNOT GET THE APP TO OPEN. I HAVE REMOVED AND ADDED 4 TIMES AND I JUST GET THE SAME ERROR MESSAGE. I HAVE SENT SEVERAL MESSAGES ASKING FOR HELP AND THERE IS NO RESPONSE.

www.mask.london
United Kingdom
Over 1 year using the app
Shopify replied September 13, 2020

Hi, there. I'm sorry to hear that you're having trouble installing the app - there are no ongoing issues with this, so it is likely related to a browser issue. I'll send you an email shortly and we can do some troubleshooting together to get that installed for you. Cheers! - Brie, Shopify Support

August 2, 2018

App has worked great for a year, now all of a sudden it just doesn't open at all. Cant print any of my orders. ??? Help? Cant even open the app to get to the help line or page

Blue Mountain Guitar Center
United States
Over 1 year using the app
October 24, 2018

Refuses to load on Safari 12 (macOS High Sierra, assume this is also true under Mojave) unless you clear your cache for your store's *.myshopify.com url after each time you use the app. A huge pain as you then have to re-login to your store's admin. Reached out to Shopify a few weeks back about this issue to see when a fix would be available, received an unhelpful reply to use Chrome. Completely breaks our work flow, and still no ETA as to when this is going to work properly. So, a knock against Shopify for their terrible support on this app (which caught me by surprise as I've always had good to great support experiences), and I can't recommend this app to anyone right now. Concerned it'll break under the next Chrome or Firefox updates.

TAHNYC
United States
Over 1 year using the app
October 10, 2018

This app no longer works for me after the latest Safari update. I thought I would give it a week or so to catch up but it has been several weeks and still does not work. Please fix it!

Vacation Home Amenities™,
United States
Over 1 year using the app
Edited August 27, 2020

Bonjour

j'ai besoin d'écrire FACTURE en Francais no INVOICE
merci de m'expliquer
client@maison-doree.com

Maison Dorée
France
Over 1 year using the app
August 3, 2018

This app used to work fine. Now it won't load.

Planning Stickers
United States
Over 1 year using the app
March 22, 2017

there is no difference between this and the regular invoice printing its super complicated to use and you cant add images unless you know how to write HTML i dont understand is Shopify is a ecommerce platmorm or just wants money from app developers since we have to pay for apps to make your shopify work...im so annoyed

Siply Sophisticated
United States
Over 1 year using the app