Order Printer , 892 reviews

Overall rating
3.1
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
July 9, 2017

I was surprised to find the basic packing slips to be so lacking in information since Shopify has all of the needed information for a packing slip such as logo, company info, customer info and order. Why are you making this difficult? I could learn some code but why make this part of the selling process so complicated when it's so easy to set up for us?

Hens And Chicas
United States
Over 1 year using the app
Edited January 23, 2017

not working, real pain. has been screwed since saturday.

Quintessential Tips
United Kingdom
Over 1 year using the app
August 6, 2018

Has worked very well for months but recently stopped working. Hope it's back up and running soon

Samantha Warren London
United Kingdom
Over 1 year using the app
August 6, 2018

Stopped working for 3 days now.

Exoticponymods
Australia
Over 1 year using the app
Edited July 1, 2020

Shows the wrong images most of the time. Why we have to use a separate app to print an invoice is beyond me. Every other cart out there it's all on one page. Doesn't work in Safari either.

SaltCritters
United States
Over 1 year using the app
April 9, 2019

Used for a year but doesn't work with Safari anymore. Bug hasn't been fixed nor any word on updated version of the app. Deleted.

Brazen + Beaute
United States
Over 1 year using the app
November 16, 2020

Ha dejado de funcionar de repente y hace por lo menos un mes que sigue igual. No es posible imprimir desde los dispositivos móviles o tablets, lo cual nos representa un serio problema en nuestra tienda.

Outlet Home
Spain
Over 1 year using the app
March 26, 2018

Not working, will not load. Scrabbling to figure out another solution to our order slip printing.

Good Cubed Development
United States
Over 1 year using the app
April 28, 2022

This app has several drawbacks. 1. It lists the customer information at the bottom rather than at the top of the order. 2. It doesn't right justify the item cost. 3. It doesn't show the actual cost if more than one item is ordered.
4. It doesn't show the price before the discount.
5. It doesn't show an automatic discount at all.
6. It doesn't work with Draft orders. Some of these issues can be changed by editing, but why isn't this designed to write a clear customer invoice?

ESL Supplies LLC
United States
Over 1 year using the app
Shopify replied June 6, 2022

Hi there, ESL Supplies. Thanks for taking the time to leave a review for Order Printer. We appreciate the feedback you've provided us here. We're always looking to improve our product offerings, so any and all feedback is appreciated, as it helps us accomplish this. I've gone ahead and passed this feedback to our Product Team so they can consider implementing something in the future to address these shortcomings. It sounds like custom templates may be something that could help you with some of these issues, so I recommend checking out this document here (https://bit.ly/3aziNQR) could help guide you down a path to addressing some of the shortcomings. -Imogen, Shopify Support

Edited February 3, 2019

The overall look is nice and I like how you can edit the code. The downside is that it does a terrible job if you have a partial refund to the customer.

I had the wrong shipping settings and a customer was over charged for shipping. I saw right away and applied a refund. Easy right? Well when I went to print the invoice, It shows the the partial refund at the top but then shows the shipping cost to be the incorrect amount and shows that the customer still owes the amount that I refunded. I had to hand write the correct adjustments on the invoice.

So basically, it still needs work.

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JAN 2019 Update
Doesn't really work anymore. We keep getting error codes that show up on the packing slip when we print it. It's pretty unacceptable and makes us look unprofessional

Spectra479
United States
About 1 year using the app