Order Printer , 890 reviews

Overall rating
3
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
March 3, 2024

Useless if you're a serious business. The printing has many bugs. Often, not the whole page is printed and on iOS you can't even print. What a disaster. I recommend using one of the other apps with proper support for their customers.

Pokecard Store
Switzerland
Shopify replied March 8, 2024

Hi, there!

Thank you for taking the time to leave your review.

We're sorry to hear you did not have an ideal experience using the app. We'd like to better understand the issues you're having. If you'd like, you can reach out to our team through the Help Center (https://shopify.link/vRnL) so we can further investigate. -Victoria, Shopify Support.

Edited June 15, 2023

Can only echo the reviews below. This app was working until last week when we just became unable to print to PDF (app just crashes).

Update: uninstalling and re-installing the app seemed to help (something Shopify support somehow couldn't come up with). Make sure you first save your templates somewhere else!

Solid Stash
Belgium
Over 2 years using the app
Shopify replied June 16, 2023

Thank you for bringing this to our attention and sharing the troubleshooting steps. While we haven't ruled out reinstalling the app as an option, our development team is currently investigating this issue. If you're still experiencing intermittent issues after the reinstallation, then please get in touch with us via the Shopify Help Center (https://bit.ly/2AWw5VA) so we can collect some logs for our Technical team and resolve this issue. Thanks again! -Elias, Shopify Support

July 26, 2023

DO NOT USE!!!! Not an eco friendly app. When you select all orders and print on both sides, it prints two orders on the same sheet that are one page long. It should be able to print individual orders on each sheet, and only print orders that are two pages long on one sheet.

BecauseYoureGorgeous.com
United Kingdom
8 months using the app
Shopify replied August 10, 2023

Thank you for your feedback. I appreciate your interest in printing on both sides to save paper, and I understand that it would be convenient for the app to recognize which sheets belong together. I'll be sure to share this with our developers for consideration in future updates. -Sophia, Shopify Support

February 27, 2024

Does not work, only prints a simple version of the confirmation order and not a tax invoice that includes all the required information that the Gov. states that is needed for it to be legal.

Melbourne Candle Co.
Australia
Shopify replied March 7, 2024

Hi, there! Thank you for your review. By default, the Order Printer app includes two templates: invoice and packing slip. You can create custom templates if you're familiar with HTML, CSS, and Liquid. More details can be found in this help document (https://shopify.link/ep6d). Feel free to contact our team (https://bit.ly/2AWw5VA) if you have any questions! - Greta, Shopify Support

May 27, 2023

Doesn't work on multiple orders, when I try it sends me to a page to install the app again? When I enter my domain I get sent to a page where I can't download my orders

AlienInAJar
Spain
Over 1 year using the app
Shopify replied May 31, 2023

Thanks for letting us know about this! We recommend clearing your cache and cookies to troubleshoot. If you're still experiencing issues with the Order Printer app after that, please contact our team so we can investigate and find a resolution: https://bit.ly/2AWw5VA. -Sophia, Shopify Support

June 30, 2023

Not working properly and support doesn't help. Can't print multiple orders which is very annoying which it was it was meant for

Totally Thomas Town
Canada
About 8 years using the app
Shopify replied August 8, 2023

Hi, thanks for your review. Our Order Printer app currently limits bulk printing to 50 orders—while you may not see an error, if you select more than 50 orders the system will most likely direct you to the Order Printer app dashboard instead.

This is the current expected behaviour, however we understand the importance of being able to bulk print more than 50 orders at a time. I'll be sure to pass this on to our internal development team, so that they're aware of the needs that you've expressed with us here in your review.

If you're still running into issues when attempting to print less than 50 orders in bulk however, please contact our live support team once more by logging in to your store via the Help Center: https://shopify.link/VRd6 so that we can further assist. Thanks! -Kimi, Shopify Support

June 26, 2023

App isn't working anymore, it is ok if you want to print less than 5 orders otherwise the app will crash and you are not able to print the orders. It is dragging our business down the last couple of weeks

K-Ramen - Love For Noodles
Netherlands
Over 1 year using the app
July 24, 2023

Only lets you print 1 page at a time, the page you looking at. It needs to fix multiple page printing

Gaia Tree Label
India
6 months using the app
Shopify replied August 9, 2023

Hi, there. Thank you for leaving a review. You can print up to 50 orders in bulk by following these steps: https://shopify.link/Jq5p. If you're having any trouble with this please reach out to our support team through the Help Center here (https://shopify.link/VRd6) so that we can help you out with this. -Erin, Shopify Support

June 20, 2023

Not easy at all there is only code, so bureau de la gloute pfouu de votre part veuillez recevoir Madame mes sincères remerciements de votre part veuillez

Euro Racing Parts
France
About 1 year using the app
July 25, 2023

Discount variables are not working anymore. I'm actually more than disappointed to see that the variables are not matching with the ones in shopify API. Why in the world do you guys have to make everything so hard and inconsistent.

Pampers Baby Expo 2023
Hong Kong SAR
About 2 hours using the app
Shopify replied August 9, 2023

Hi there, thank you for your review. I am sorry to hear that you've noticed discount variables don't seem to be working with the Order Printer app anymore, but we appreciate you letting us know here. Please feel free to reach out to our support team about this and we can see if we can help in any way: https://bit.ly/2AWw5VA. -Victor, Shopify Support