Order Printer , 890 reviews

Overall rating
3
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
January 1, 2016

Clunky, and lacking simple features. Limited to displaying the last 10 orders, which has to be bypassed by clicking into Orders, then the drop down, then Order Printer, then back to Orders.

It gets the job done, but it wastes time. Selling things that require physical requires printing a receipt, and Shopify should include a far more robust solution.

Cloud Provisions
United States
About 2 years using the app
June 25, 2020

I used this app for years with no problem. Then all of the sudden it stopped working. I cleared my cache, still won't work. I cannot explain HOW frustrating this is. I CANNOT do what I need for my business. FIX IT!

Amy's Soap Garden
United States
Over 2 years using the app
July 29, 2014

Gets stuck on the "loading" page EVERY time I try to use it.

The Gift Spot
United States
7 months using the app
May 9, 2015

I wish Shopify could send an automated PDF invoice to clients who purchase on my site. Sadly they don't. How hard is it to have this feature??

I don't know how many clients ask for a PDF invoice instead of an email one. It's just easier for them to print or send to their finance department.

Not all ecommerce site are B2C Shopify! A lot, like mine are B2B and need PDF invoices!

Order Printer kinda solves some of that problem by offering an easy way to create clean PDF invoice. I still have to send them manually (why I gave a 4 star).

You can also create different template which is nice.
I do need this app on my store since I use it for all orders.
For me this is a must have.

HardCases.ca
Canada
Over 1 year using the app
Edited August 6, 2018

Note: Works on Desktop but not on mobile.

Recently stopped working for me :( I loved this app. The alternative out there are not very good.

Xune
United Kingdom
7 months using the app
February 21, 2018

Great little addon, does what we need!

Wellies Gumboots
Australia
2 months using the app
Edited August 10, 2018

UPDATED MY REVIEW as I read another store owner's comment just below to click on Get to "install" the app even though I already have the app installed. That worked the trick and now the app is working, again. Apparently the issue is something in the app that might have updated but didn't push through properly to the stores.

____________

Hi Folks, this is a temporary review and when the order printer is back I'll change it.

I just contacted you via the chat app and apparently you cannot replicate my problem since you see my orders through the order printer fine. However, I cannot see my orders through the order printer or print my orders through the order printer.

It was working fine and then something weird happened when I tried to access it - a bunch of icons showed up on my screen like it was trying to load the app and then I ended up with a blank page and it's been blank since.

To top it all off, the chat app failed twice while I was chatting with Andrew. I have no idea what that issue was. I have cleared out my browser history and my cookies and I still have a blank page instead of an order printer and I can't print my orders. And apparently I am not the only one. I'd hazard a guess that the issue probably does stem from Shopify. I hope you can figure this out soon.

Paperwhimsy
United States
Almost 2 years using the app
Edited December 3, 2016

The application was easy to install. Setup and customization of the app is simple and the app is very user-friendly.

https://www.gift-frog.com
https://www.kinkytoy.store

Gift Frog
Canada
2 months using the app
November 23, 2020

The app is having a problem right? This morning I cannot use, so I deleted it. Now I can't even install it again. Please fix this asap!

Silkworm Books
Thailand
Almost 2 years using the app
Shopify replied November 24, 2020

Hey, there! Sorry to hear you're having trouble using and installing the app. I'd like to find out more about the issues you're experiencing and help you to troubleshoot those. I'll send you an email shortly and we can take a look at it. Speak soon! - Brie, Shopify Support

April 20, 2017

This is good for a free app, but limited in customisation and printouts seem clunky and un-refined. I'm looking at a paid option because appearance is so important right down to the last detail.

www.geometrico.co.uk

Geometrico
United Kingdom
Almost 2 years using the app