Order Printer , 892 reviews

Overall rating
3.1
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
January 11, 2021

App works as described but when reaching out for support to add a column for discount detail there is never any answer. I have reached out 3 times in reference to different issues. Please help!!

Whistler Group
United States
Over 4 years using the app
Shopify replied January 12, 2021

Hey, there! I'm sorry to hear about the issues you're having trying to get support for your question. This may be something our Theme support team can help with but I'll need to find out more information about what you're looking for first. I'll send you an email shortly so we can follow up on this. Warm regards! - Oliver, Shopify Support

January 19, 2019

Doesn't work with IOS(Apple air print). Trying to have as a backup in case of computer problems but it prints a screen shot with a bunch of extra information that is not for customers. I hope that Shopify fixes this app for mobile and doesn't continue to be stuck in the past.

GUSTO + CO
United States
Over 4 years using the app
December 3, 2018

The app no longer works in Safari, can you please fix the issue, that would be very helpful, thanks!

eco-tandenborstels.nl
Netherlands
About 4 years using the app
November 6, 2018

The app is not working on Safari?? Had to open on chrome to print my receipts. This issue has never happened before. Please look into this

Trukini Swim
Canada
About 4 years using the app
November 12, 2020

I am no longer able to print invoices and I see someone else is having the same issue. The invoice will come up along with the big green print button, but clicking on the button does not work. This seems to be a known issue but has not been fixed and issue started 3 weeks ago. Currently looking for a new app to use. I would think shopify would have good apps.

Mush Boutique
United States
Almost 4 years using the app
Shopify replied November 16, 2020

Hi, there! We experienced this issue a few weeks back and it has since been resolved, however your browser may be caching the issue from before. I'd recommend clearing your browser's cache, and this should resolve this for you. I'll follow up with you via email to see if this works, and if not we can do some more troubleshooting together. Cheers! - Brie, Shopify Support

May 29, 2020

This used to work but for months now I getter server error when I try to print an invoice. Any way to fix it?

DemBonesShoppe
United States
Almost 4 years using the app
October 30, 2018

Stopped working in Safari after years of working well. Have reported more than once, been over a month now, no fix apart from clearing website data every time you want to use it which means you have to log in again and now that not working this morning too. I'm very disappointed as its not been fixed. We are a tiny business and cannot afford to pay lots of different apps for everything so loved this free one until now. Please get it fixed.

Chef Bernie's
United Kingdom
Almost 4 years using the app
December 10, 2018

What's going on?!? App stopped working in Safari and we've invested time and money in making it look nice for customer receipts. Please fix!!

Or better yet, just have a decent looking/functioning receipt print out of Shopify directly.

HELP!!

MIXT Studio
United States
Almost 4 years using the app
September 27, 2018

WAS a great application until it stopped working as of 9/25/18. We have not changed our Safari and or operating system. It also does not work with Google Chrome.

I can not provide a 5 star rating when the application simply does not work. Based on numerous reviews, we are not the only case.

No Matter What Apparel
United States
Almost 4 years using the app
Edited December 19, 2014

I'm amazed by the 5 star reviews on this. I personally was really hopeful that this app when i found it would reduce my workload and simplify the order process. Its a big FAIL on this requitrement because of the the coding within the app. That's the really anoying thing is that Shopify Guru's, people with the skills to easily fix this badly thought through app just won't fix it and know about it.

The printer does not work on intergrated labels. The address is at the bottom of the sheet which then moves down the sheet as more orders get added, going onto another print page making it not work. Solution - redo the code so that the address peal off part is at the top and remains in a perfect position every time no matter how long the order. PLEASE FIX THIS SHOPIFY, html coding is easy for you and a nightmare for normal everyday people like us who are also trying to run a business.

Inadequate tax breakdown for me in the UK VAT. Another issue raisesd with Shopify, another one pushed under the carpet. For order printer to work correctly we should see a NET figure(s) - The Vat/Tax on the order - The Gross total. Nice and clear for me and the customer who might also be looking to claim back the vat if they are registered.

If this app did the above correctly it would be AMAZING !!!! it would literally mean a really smooth transition of order to posting while also ticking off the invoice/vat requirement I have to perform.

This really is not a 5 star app but it so easily could be if Shopify made it work better.

Obe & Co Web Shop
United Kingdom
Almost 4 years using the app