Order Printer , 892 reviews

Overall rating
3.1
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
Edited July 18, 2018

I am using it with order printer emailer. perfect and easy to use the app.

Idea3dstore
India
2 days using the app
Edited January 23, 2017

a huge thank you for the advice to hit the GET button again. My orders are now printing!!

Finley Shirts1
United States
18 days using the app
February 26, 2021

Hi.
Thanks for the great app! I am using this app in Japan. The checkout screen is in Japanese. I don't know if it's a bug. "shipping_address.province".
"shop.province". These are not converted to Japanese. Please let me know if there is a solution.

ARMLOCKERS SHOP
Japan
1 day using the app
Shopify replied March 2, 2021

Hi, there! Glad to hear you've had a good experience with the application. If these pieces of code are appearing somewhere, they may not be able to be translated as the code is written in English. Please do reach out to our Support team so we can take a closer look into that with you though: https://bit.ly/3g9kgds! -Oliver, Shopify Support

Edited December 1, 2021

My use case is needing to generate monthly invoices for accounting, one per page. I was super happy about Order Printer's promise to solve it. Unfortunately it has a major caveat, as it's limited to 50 orders per "bulk". We are not a huge shop, but we have over 100 orders every month. When I select the amount we need, it doesn't work AND doesn't report an error. Instead shows something like 7(?) orders without the PDFs(?) - a result that makes no sense at all. As a software developer myself, I don't understand why this limit. I get that there needs to be one, but it should be significantly higher. PDFs with more than 50 pages typically don't break modern computers. I think the previous screen, where you select orders, already does the job of selecting as many orders as the user wants, so this really seems like something that could be achieved by adding a "0" to "limit=50" in the code - although I can ofc also imagine things being different. Summarised:
- limit should be significantly higher
- if it's more than the limit, the interface should inform the user that something is wrong
- if there's a limit, it should be documented in FAQ or somewhere
- it should not advertise "bulk print" with a limit as low as 50 hope this doesn't sound to angry :) I understand there there is not always the time to do everything. Hopefully this can be expedited, given how easy it (seemingly) is. I also heard from support that this issue was also reported by other users.

Stil vor Talent
Germany
15 days using the app
Shopify replied December 3, 2021

Hi, there. Thank you for taking the time to leave this review and provide this valuable feedback. This is currently expected behavior, we limit bulk printing to 50. So if 50+ is selected, it will not load any orders to print. I can certainly see how adding the ability to print more could be beneficial to the application. Therefore, I would be happy to send your feedback up to our developers for future consideration. Thanks again for your review! -Marty, Shopify Support

May 7, 2019

Zero compatibility with Mac on Safari 12.1, which as of this writing, is the latest version. However, "Order Printer" keeps displaying a message to upgrade Safari. Cache and cookie clearing and app disabling does not remedy the problem.

It is unfortunate that Shopify does not provide the very basic function of printing a true receipt/invoice (with costs shown), although it is a basic necessity and provided by all other e-commerce sites.

Having to rely on an app, which in turn is non-functional, is not acceptable.

Metro Retro Vintage
United States
4 days using the app
May 20, 2020

Free and allows me to customize print out template. downside is performance issue. It took a while to load up the invoice.

SIN SOO HUP
Malaysia
12 days using the app
January 15, 2014

I couldn't believe Shopify didn't have the option to print an invoice, WITHOUT a history of what payments I will receive.

At any rate, this App provides exactly what I need to print an invoice. In addition, it's easy to add a logo and customize the look of every invoice I send out.

Thanks.

Ice Maker Parts Shop
United States
About 22 hours using the app
January 20, 2023

Very Easy App to add. It's only right to point out that this does NOT work with Shopify POS as it says. But it works well from the dashboard.

kearneysclick.com
Ireland
9 days using the app
Shopify replied February 28, 2023

Thank you for taking the time to share your review with us. As per our app description, Order Printer does not claim to support POS receipt customization at this time. With that being said, if you are on POS Pro then you can customize receipts by following this manual: https://bit.ly/3ZrJqLI. -Olivia, Shopify Support

November 29, 2020

Some variables are not working, especially those starting with "shipping_address", in the Address details section. Example: {{ shipping_address.first_name }} is not working. I can't name all the variables not working, there are too much.

SunShineDressing
France
3 days using the app
Shopify replied December 1, 2020

Thanks for writing your review and for providing your feedback to us here. I'm sorry to hear that you've had this issue and would be happy to take a closer look at this for you. I will send an email to you shortly and we can discuss this issue in more detail there. -Victor, Shopify Support

December 20, 2018

The app could be nice if it worked properly very erratic no customer service response. app crashes often and prints notes randomly.

Aegle Gear
United States
3 days using the app