Order Printer , 890 reviews

Overall rating
3
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
January 30, 2024

I'm not sure what's going on. I've been using this app since 2017, but over the past year things have gotten more and more buggy. Tonight I can't access the templates I rely on to fulfil international customs regulations. Tonight it suddenly stopped working and I'm not sure how I'm supposed to get through the rest of this massive pile of parcels that *need* to go out tonight :(

justthegoods
Canada
Over 6 years using the app
Shopify replied February 1, 2024

Hi, there! I'm sorry to hear you're having trouble with the Order Printer app. I recommend getting in touch with us through the Help Center (https://bit.ly/2AWw5VA) so we can investigate further and work to resolve the issue. Simply enter the details of your request into the chat assistant and click "I still need help" to be connected with a Support Advisor. Thank you! - Greta, Shopify Support

November 7, 2023

Good but needs a flow trigger support, we want to tag orders that end up printed as printed but no option exists

Shelving Inc.
United States
2 months using the app
Shopify replied November 9, 2023

Thank you for your review. It sounds like you are hoping to see a feature that tags your orders as already having been printed if applicable. Is that correct? If so, I can see how that would be a useful feature! As such, I have submitted this feedback to our team on your behalf. - Skye, Shopify Support

January 10, 2024

App keep crashing!

CozyCouture Corner
South Africa
About 1 month using the app
Shopify replied January 12, 2024

Hi, there! If the app keeps crashing please ensure your browser and device are fully updated. Additionally, make sure clear your cache and cookies. If this doesn't solve the issue please reach out to our Support Team via the Help Center for more assistance. - Skye, Shopify Support

October 1, 2023

Allow preliminary orders? It should be easy to implement…

tuelectro
Spain
4 days using the app
Shopify replied October 3, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

September 11, 2013

It would be great if design process was more intuitive. Right now you can only use html.

Gnomo
Spain
Over 10 years using the app
April 3, 2018

Gret app but not working for 2 days now....ANY UPDATES SHOPIFY???

Nestaccessories Com Au
Australia
About 7 years using the app
June 5, 2019

First off, it's absurd that Shopify had to create an app to print off invoices or packing lists for orders. (Fulfilling orders is kind of a thing in e-commerce, right?) This should be built in. Second, I'm on a Mac and the app won't load in Safari (so you can't print invoices/packing lists). I have to use Chrome to print my packing slips -- and that's not my browser of choice. On the positive: I've been using this app for years. It's clunky to set up but once you do, you can forget about it and just use it...just not on Safari. Plus, it's free.

Bloomerie Fabrics
United States
Almost 6 years using the app
August 17, 2016

Easy to use and not much issues with it, but will probably be useful for bigger companies

Luggage Outlet
Singapore
Over 5 years using the app
January 31, 2019

Cant believe it still doesnt work in Safari.. :( Same experience as many people below.. works fine in Chrome though..

PhoneJunkie
Netherlands
Almost 5 years using the app
August 25, 2020

In principal I am satisfy with the app. But suddenly, the app tells me that it cannot work with Safari & Brave browser (Cookies activated).

Any advice what I can do? Should print some invoices
Thanks and Cheers
Gerhard

XE4EX
Austria
Almost 5 years using the app
Shopify replied September 4, 2020

Thank you for taking the time to leave us with some helpful feedback! In many cases this can be resolved by clearing the browser cookies for Shopify in Safari or Brave. If you've performed the above workaround already and still cannot use the app I'd recommend using another browser, such as Google Chrome! -Oliver, Shopify Support