OrderProtect

OrderProtect

Preços
A partir de $29.99/mês. Avaliação gratuita.
Destaques
Dá para usar direto no admin da Shopify
Compatível com os temas mais recentes
Classificação
4,3 (11)
Desenvolvedor
Order Protect

Ofereça aos clientes a opção de pagar uma taxa adicional no checkout para proteger o pedido deles.

OrderProtect integra-se perfeitamente ao seu carrinho para permitir que as lojas de comércio eletrônico ofereçam aos clientes a opção de pagar uma taxa adicional para proteger o pedido deles. Os proprietários de lojas ficam com toda a receita adicional para compensar os custos, em vez de pagar a terceiros. (Não somos uma Companhia de Seguros e NÃO fazemos subscrição de planos.) O aplicativo foi desenvolvido por proprietários de lojas de comércio eletrônico para outras lojas de comércio eletrônico para gerar receita adicional e melhorar a experiência do cliente.

OrderProtect integra-se perfeitamente ao seu carrinho para permitir que as lojas de comércio eletrônico ofereçam aos clientes a opção de pagar uma taxa adicional para proteger o pedido deles. Os proprietários de lojas ficam com toda a receita adicional para compensar os custos, em vez de pagar a terceiros. (Não somos uma Companhia de Seguros e NÃO fazemos subscrição de planos.) O aplicativo foi desenvolvido por proprietários de lojas de comércio eletrônico para outras lojas de comércio eletrônico para gerar receita adicional e melhorar a experiência do cliente. mais
  • Ofereça Proteção de Pedido
  • Gere Receita Adicional
  • Painel Fácil de Usar

Contém texto traduzido automaticamente

Mostrar original
Destaques
Dá para usar direto no admin da Shopify
Compatível com os temas mais recentes

Lançado

27 de maio de 2022

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Subscriptions, Rebuy, Slide Cart, Recharge, Cart Drawer, Tapcart

Preços

Plano Básico

$29.99 /mês

  • Até 500 Pedidos / Mês
  • Instalação Gratuita por Especialistas
  • Suporte por Email e Chat

Avaliação gratuita de 14 dias

Plano de Crescimento

$59.99 /mês

  • Tudo no Plano Básico +
  • Até 2000 pedidos por mês
  • Opções de Personalização

Avaliação gratuita de 14 dias

Plano Avançado

$199.99 /mês

  • Tudo no Plano de Crescimento +
  • Pedidos ilimitados por mês
  • Widget Personalizado Shopify Plus

Avaliação gratuita de 14 dias

Plano Básico

$29.99 /mês

  • Até 500 Pedidos / Mês
  • Instalação Gratuita por Especialistas
  • Suporte por Email e Chat

Avaliação gratuita de 14 dias

Plano de Crescimento

$59.99 /mês

  • Tudo no Plano Básico +
  • Até 2000 pedidos por mês
  • Opções de Personalização

Avaliação gratuita de 14 dias

Plano Avançado

$199.99 /mês

  • Tudo no Plano de Crescimento +
  • Pedidos ilimitados por mês
  • Widget Personalizado Shopify Plus

Avaliação gratuita de 14 dias

Contém texto traduzido automaticamente

Mostrar original

Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.

Avaliações (11)

Classificação geral
4,3
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 9% das avaliações são de 1 estrelas
11 de setembro de 2023

Cliff notes:
Doesn't work well, no support documents, no documentation explaining what the dashboard controls, more laid-back and unprofessional than I had hoped.

Recommendation for merchants:
Just add a second shipping option that is more expensive and includes insurance cost. Its free to set up, more intuitive for the customer, and has the same end result without a headache.

Recommendation for Order Protect:
The lack of explanation/professional documentation about the app was really frustrating. Even if the app had been compatible with my store, this was a huge stumbling block. Consider making a screenshare video of someone walking through and explaining all the settings in the app--this would have been REALLY helpful and would probably be a lot easier and cheaper to put together than actual written documentation.

Here's the story:
I had high hopes for this app after I heard about it on Liam Brennan's podcast. I reached out to the owner (who was on the podcast) to ask if my particular set up would work with the app. (I use direct links to check-out through a sign-up flow like Liam recommends.) I was told that it would work with some custom coding; a few days later, the custom coding was done but nothing worked. I was told that it was because I was using a legacy version of a subscription software and to reach back out when I had a chance to migrate to any subscription app that used Shopify Checkout.

A few months later, I had migrated to a new subscription app and reached out to Order Protect to get everything installed and working. They installed it over the weekend and told me I was good to go. I said thanks and then asked if there was any documentation that would walk me through finishing set up and what each window/option in the App dashboard would do. I was told there was no documentation and that there was no need for me to do anything except toggle the app on. So, I went to the app dashboard and toggled the giant "ON" switch at the top of the page to turn it on. Four days later, I notice that the app is not working, so I reached out again and was told that the on switch I toggled was not the correct one and then was given directions to find the second, obscure switch to toggle on. (Weird--and some user documentation may have helped prevent this issue.)

I toggled it on on a Friday (and they had told me that they integrated this with my store and everything was working correctly at the beginning of that week) and then found out on Monday that this app had broken my entire website. Something about having the Order Protect app turned on made every image link on my site malfunction. Since my site is set up with an onboarding flow to get new members, this broke basically my entire onboarding flow, as members click an image in 5 separate steps to help build their box and select a membership option.

No one that made it to my site over the weekend from any of my paid ads were able to even start my sign-up process. When I found out the issue, I turned the app off and then reached out to Order Protect to see what was going on. They had told me a few times that things would work for my set-up. Three days after reaching out, I was told that the app will not work with a sign-up flow set-up because the customer needs to view the Shopify cart in order for this app to work.

I do wish they would have told me this from the beginning and I would not have been in such a hurry to migrate subscription apps (that is quite a pain!). And also would not have wasted the time of Order Protect because I would have known the software would not work.

Also, I did take a look at what it looked like in the Shopify cart before uninstalling, and it was really hard to miss. I am not sure that I like that from the customer experience side of things--but maybe that all was something that could have been changed through the app dashboard if there was some documentation that showed you how to use that.

Actually, even a screenshare video of someone walking through and explaining all the settings in the app would have been REALLY helpful and would probably be a lot easier and cheaper to put together than actual written documentation.

In Order Protect's defense, they did refund me for the one month charge when I requested it. (The free trial had expired the exact day that they notified me that the app would actually not work.)

Sew What Box
Estados Unidos
24 dias usando o app
Data de edição: 30 de junho de 2022

This app is a MUST-HAVE! It's fantastic! I used to have Route and this one is so much better. Not only do you bypass all the hassle of customers (or yourself) having to contact the company and waiting forever before they get back to them, but you get to handle the return swiftly yourself. This makes your customer service so much better. As far as adding this to my shop, It was an easy application and their customer service helped me when I needed it right away. It integrated seamlessly and looks great on my site. Plus they have different options as well to choose from to match your site. The best part is that you get to keep the funds from the protection to help offset any losses from packages that are stolen or lost and you don't have to wait for USPS or Route to refund you. I definitely recommend this for any business that wants to make their tracking protection plan so much better for customers and for their business. DON'T WASTE ANY MORE MONEY on other apps. This is it! Protect your business and your customers packages during shipping! 5 stars for sure!!

Barbells and PIzza
Estados Unidos
Quase 2 anos usando o app
20 de abril de 2023

Easy install. Flexible options. We were up and running very quick and finally have a directly controllable way offer shipment protection without a third party scraping the income. Also, customers love the option. Win. Win.

WORN
Estados Unidos
5 meses usando o app
16 de fevereiro de 2023

This is an incredible app. Order Protect is an extremely easy way to boost your AOV and revenue while offering a great value add to your customers. It is insanely easy to set up and their customer service team has always responded in less than an hour. Companies like Route will profit tens of thousands of dollars from your store and offer you next to nothing in return. Order Protect will let you keep 100% of the profits minus an extremely reasonable monthly fee. Love this app and everything they stand for!

Morphogen Nutrition
Estados Unidos
5 meses usando o app
30 de março de 2023

Works great! Integrates with my third party slide cart, and works seamlessly. Huge help to offset porch pirates and lost packages.

Caffeine and Kilos Inc
Estados Unidos
4 meses usando o app

Atendimento

Order Protect pode responder a qualquer pergunta que você tenha sobre o app OrderProtect

Desenvolvedor

Order Protect

956 Glastonbury Tpke, Portland, CT, 06480, US

Mais apps parecidos

4,9 de 5 estrelas 24 avaliações ao todo Plano gratuito disponível
Upsell de Proteção de Envio e Seguro de Pacote para Aumentar o Valor Médio do Pedido
4,9 de 5 estrelas 30 avaliações ao todo Grátis para instalar
Seguro, Pacote, Upsell, Carrinho Deslizante, Teste A/B & Mais Receita
5,0 de 5 estrelas 1 avaliações ao todo Grátis para instalar
Opções flexíveis para proteger suas remessas.