Order Rescue

Reduce cart abandonment by providing the right customers with the right offer at the right time.

Everyday, the shoppers who get to the checkout and try an invalid code, are very likely to get frustrated leave your store. To rescue them, Order Rescue, turns frustrated shoppers into happy paying customers (and helps drives incremental revenue & order volume for you!) When a customer tries a code that doesn’t work, Order Rescue generates a new customisable code and message that offers the customer something (% or money off, gift with purchase or free-delivery) instead of nothing.

• Choose from money off, percentage off, free delivery and gift with purchase
• Set conditions based on basket contents, value, customer status, UTM and more
• Issue a single-use, dynamic code on a timer to prevent sharing
• Real-time reporting shows which customers abandon vs which customers are rescued
• Dashboard with insights into customer behaviour where discounts are concerned