Proactive Updates via Email
Informing proactively and in advance about an order status can avoid miscommunication, save time and will be appreciated by your customers!
You set the pace
Personalize your email templates to your needs & decide the pace and the intervals of the order status notifications to your customer.
HTML is not a must
You don't have to be an expert in coding to create your set of email templates. Our drag&drop email creator is easy to use and understand.
About DON ‑ Delayed Order Notifier
Communication is key!
Order delays is a recurring issue, that can be difficult to prevent. The additional amount of communication resulting out of it is time consuming and unpleasant for both, sender and recipient. To optimize and automate this type of information flow, we designed the Delayed Order Notifier (DON). DON automatically generates and sends emails with order status updates, based on your personalized templates. You are free to chose when and how often the update emails are sent and at which interval. Plus, the amount of templates you create and design is unlimited! Make yourself a favor, install DON and find yourself with more time on your hands and with more happy customers.
Your benefits at a glance
- Inform your Customer at your pace
- Relieve your Customer Service Agents
- No angry customer mails anymore, you get ahead of them
- Create your own Emails
- Create your own design
Download and install DON, create your custom email templates, which will be sent to your customers - and let the App do the rest of the work for you!
Pricing 7-day free trial
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.