StatusPro ‑ Order Status

StatusPro ‑ Order Status

Pricing
From $9/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.8 (46)
Developer
Indie SaaS

Apply custom statuses to your orders and keep customers updated on order progress

Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.

Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress. more
  • Send auto emails to customers (or third parties) when order status changes
  • Have order status change automatically or when order is fulfilled
  • Order lookup page allows customers to track their order status
  • Update order status via QR code scan on your smartphone
  • Set order due dates to help manage your orders
Highlights
Use directly in Shopify admin

Languages

English

Works with

Shopify Flow, Checkout, Webhooks

Categories

Pricing

Simple Plan

$9 / month

  • 200 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 6 months data retention

14-day free trial

Essential Plan

$19 / month

  • 1000 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 1 year data retention
  • Webhooks

14-day free trial

Pro Plan

$29 / month

  • 2000 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 1 year data retention
  • Webhooks & Flow

14-day free trial

Enterprise

$99 / month

  • 4000 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 1 year data retention
  • Webhooks & Flow

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (46)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 21, 2024

This app is incredible!

As a custom apparel producer, I needed an application that would allow me to communicate the various stages and delivery timelines of orders to my customers. StatusPro is the ultimate solution. It runs smoothly and is easy to use (though you need to have a basic understanding of Shopify orders, tags, etc.).

Every time I think, "I wish there was a feature to further improve customer communication and order management," I dive into the settings and discover that the feature is already there, ready to use!

The updates are excellent, and the support is outstanding. I contacted them once after more than six months of use, and they responded immediately with the perfect solution to my query.

Highly recommend it to anyone!

Radar Padel
Italy
10 months using the app
November 26, 2024

This app is incredible!! So simple to use and setup, and any questions we had the developer Daryl was exceptionally speedy and gave step by step help.
We integrated this with our ERP system as we manufacture furniture, so we wanted give updates as to orders were started in factory as well complete. We did this by tagging the orders as they went throgub different trigger points. So far working like a charm and has cut down our customer queries on where there order is and when can they receive it

Zorora Sofas
South Africa
5 months using the app
September 18, 2024

I love the app, it is truly helpful for my business and the support is great. The owner responds super quickly and has helped multiple times! Fairly priced as well.

Cove Film Lab
United States
10 months using the app
September 4, 2024

The Absolute Best app for custom statuses. Its got all the features and logics a store may need for order statuses. Seems like its designed by someone who truly understand the need and use cases for custom statuses.
Support for Daryl is AMAZING ! & super fast!

Saraf Furniture
India
2 months using the app
October 26, 2024

the app is great, but there's a problem which is if you have POS, the POS orders will be counted as well, and the app doesn't offer any possibility to hide POS orders, and also orders synchronization is not working well, the app shows randomly some orders on the list if you are on the 200 orders plan. I hope that they fix this.

Wecord London
United Kingdom
24 days using the app
Indie SaaS replied October 29, 2024

Thanks for the feedback - you can uncheck "Sync POS orders" from app settings. Order sync is working as expected. Thank you

Support

Indie SaaS can answer any questions you have about StatusPro ‑ Order Status.

Developer

Indie SaaS

63 Belmont Avenue, Belfast, NIR, BT4 3DE, GB

Launched

July 27, 2022

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