Bestellstatus‑Tracker , 107 Rezensionen
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We were having issues with this app for some time but Shruti and his team were excellent in finding and fixing the issues. It took some technical work on their end but I didn't have to lift a finger and the app is working great. Excellent team and excellent app. Highly recommended for any Shopify store.
Hi there!
We are sorry for the trouble you had with our app.
Our manager has contacted you in hopes of amending the issue.
Thank you.
Awesome app. ............................... Nice and professional...................... Really imporess.............
Hey there, thanks so much for the review; please reach out if you need any other assistance!
I'm very new using Apps, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. Thanks a lot for giving us such a formidable tool to use for free and helping us to grow our business with confidence for both parties. Excellent App!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! Thank you so much for taking the time to leave us this amazing review. We're glad to hear that you were able to get an awesome experience from some of our great specialists!
Feel free to contact us whenever as we are always standing by to help.
P.S. Keep in touch as we have tonnes of things to offer our customers!
Thanks for this awesome app guys! Yet another great addition to the HulkApps family helping us to manage our websites with ease adding functions otherwise not available on the limited fundamental Shopify base!
- Just 1 point so far... When I tested this feature I noticed that on one order that has been partially fulfilled is in-fact posted as "shipped", maybe we could have an option of "Order Fulfilment Status" e.g. Not Fulfilled, Partially Fulfilled, Shipped.
Otherwise a great app! Love how you can make it more secure by adding en extra mandatory data field! VERY VERY PLEASED. Now going to have a look what else you guys have for me xD.
Thanks for taking the time to bring this to our attention. We always aim to deliver a great experience.
We will use the feedback to make us better and to ensure this feature gets incorporated as soon as possible for all Shopify merchants.
Thank you for your immense support and motivation!
I have hundreds of customers complaining and telling me what a useless tracking system i have...This app cost my $24.99 a month and is useless.I will be removing this from my store unless i can get some support..VERY DISAPPOINTED.....
Hi,
Product Manager of HulkApps here. There was an ongoing outage of third-party courier services at that time across all partners and our API calls were going in vain.
Since this instance, we have changed our carrier partners. Next time, feel free to reach out immediately, we have 24/7 support available.
Kindest Regards,
Shruti
Installed the app today and encountered a small problem. Email after the developers and ... Super how quickly a question is answered. Everything working, problem solved. Thanx
It's great to hear that our team was able to sort out the issues you were having with your Shopify store! Thanks so much for leaving us this review; we're really glad to hear that we were able to get everything properly working for you. :-)
Truly free and truly helpful! Does everything you need it to do as a tracker. I've used this app for quite some time and I like it.
Hey there, thanks so much for the review; we're so happy to hear you're enjoying using our Order Status Tracker app! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go
Hey, I’m so sorry you felt this way. We were just trying to give an exceptional experience to all our users, free and otherwise.
We should've given our existing customers an option to make a choice. We can’t fix the past but you have my personal commitment to improving the way our updates are released going forward.
Until then, please accept my sincerest apologies on behalf of everyone on the team.
Great app, great support! Quick and easy to set up. Had a bit of an issue with some personalization requirements but a quick message to their support and all was sorted in a timely manner. Would highly recommend (especially as it's free!!!).
Thank you for using one of our apps. We’re glad you enjoyed our app and service.
The support here is fantastic. They responded fast and resolved my issue relatively quickly. Helpful app :)
We are so grateful for your kind words. We are thrilled that you loved your experience; our experts are always standing by to help; Please reach out if you need any other assistance!