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They always do their best. They helped me a lot and customer service answered the second day. Promptly :) Thanks
Thank you so much for taking the time to leave us this amazing review.
I'm a new Shopify user. I had some trouble setting up at first but I contacted the support and they had it resolved very quickly. Quick and friendly customer service. I found that I needed to have track using customer email for it to work for me.
I would highly recommend to anyone.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience;
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to assisting you again.
This app does as the developer says. Very easy to install. Great features, and best of all it's FREE! Thank you.
Hi there, thank you for the review! We're glad you found what you were looking for in our app. We hope to keep it free for merchants who need an app that has basic features to get them going. But for those who are looking for more value, we have new features coming in very soon!
Please reach out if you need any other assistance!
I was having issues with getting the app to show up on my store. I reached out to support and they instantly got it resolved. Thanks so much.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Mr. AMIT PANCHAL and the support team is very prompt response and handling my situation very professional and understanding.
Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves in offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!
Great app! The Hulk App team is incredibly helpful and eager to customise according to your needs, and it's FREE. 5/5!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
It does exactly what we needed and hoped for. Definitely a bonus that we were able to customize it so that it was on brand.
Thank you for your wonderful review! We're delighted to hear that Hulk Order Status Tracker has hit the mark for you and meets your needs effectively. That you were able to tailor and bring it in line with your branding is particularly pleasing. Your satisfaction is our priority, and we're thrilled we could deliver! It’s always reassuring to hear our efforts are appreciated. If you need any assistance in the future, don't hesitate to reach out.
With gratitude,
The HulkApps Team
Great app with good functionality that solve a usual problem with order status. Very helpful support that helped to solve all issues. Thank you!
Hi there, thank you for the review! We appreciate the kind words about our app and support. :-)
Please reach out if you need any other assistance!
Love Hulk Apps! They're always so convenient I use a few of them. I tried this order status tracker and the app worked absolutely fine with no problems until I changed my site design then noticed it was no longer showing on the order tracking page. Just disappeared. Wasn't sure what I had done wrong or what part of the new design had effected it. The team were very fast and efficient in assisting me and had my order staus tracker back up and running in a matter of hours. Thank you
So sorry to hear you ran into some issues with the installation; working with code can certainly be difficult, so we always offer assistance with this if needed! We're glad to hear that our team was able to get everything sorted for you. :-)
Please let us know if we can help with anything else!
EASSY TO USE AND ADD TO STORE FROM ANYWHERE IN THE WORLD, WITH THt being said i think you shouldgive it a shot.
Hey there! Thanks so much for the review, we're pleased to hear you've found it easy to use. We sincerely hope you find great success with your store and we're always here to help. Don't hesitate to reach out! 🙂