Beställningsstatus‑Tracker

Beställningsstatus‑Tracker

Recensioner (114)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
12 februari 2020

All shopify store should install this app to built confidence to your vistors by having order tracking...and is free just wouah

Trending Forever
Frankrike
Ungefär en månad användning av appen
HulkApps.com svarade 13 februari 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We hope more people start adding Order Status Tracker App to their stores. :)

Redigerat 9 maj 2020

I tried to use this app for customers to track the status of orders placed sadly it does not work as intended!

Couriers we use Auspost, Fastway Couriers, Hunter Express, Allied Express, Toll Group.

PRO'S - Some Australian couriers are working (Auspost)

CON'S - Hunter express does not work

Outback Retro
Australien
Mer än 2 år användning av appen
HulkApps.com svarade 7 januari 2022

UPDATE: As promised, our Order Status Tracker app supports Hunter Express, and all the other mentioned couriers for a couple of years now, and we no longer receive any requests with 1100+ couriers supported in the app.

Please find the entire list here: https://roadmap.hulkapps.com/order-status-tracker-app-roadmap/kb/key-features/carriers-supported-by-hulkapps

Thank you!
-----------------------------------------------------------------------

Hi there!
Thank you for taking the time to leave us your feedback.
We will surely add this to our app improvement list.
If you experience any new issues please feel free to contact us.

15 februari 2020

This is a very good and effective app, very helpful, it enhanced peace of mind and trust of the shop

Cosmos Travel Shop
Storbritannien
27 dagar användning av appen
HulkApps.com svarade 17 februari 2020

Hi there! Thanks so much for taking the time to leave us a review. Please let us know if we can assist with anything else! We look forward to seeing your decline in customer support inquiries from customers while using Order Status Tracker App!

28 december 2019

this app really help small start-up a lot, easy plug and play and enhance my website a lot. thank you

MeeMooMall
Indonesien
23 dagar användning av appen
HulkApps.com svarade 30 december 2019

Thank you so much for taking the time to leave us such a sweet review. Please reach out if you need any other assistance!

Redigerat 20 november 2020

Been waiting well over 6 motnhs now for this app to be fixed. Worked great when it was free, now its expensive and does not work. Only generates customer complaints and further issues. DO NOT USE THIS APP or even waste your time trying. SUpport is non existant, it does not work with ANY courier and does not update the customer. Plenty of other options available for a LOT LESS that work fine. Out of 100s of apps we have tried and installed over the years, this is by far the worst and the worst support ever!

Candor Services
Storbritannien
Ungefär ett år användning av appen
HulkApps.com svarade 4 november 2019

Hi,

Product Manager of HulkApps here.

We have since 2020 improved our app rapidly and also restructured our pricing strategy to make it as accessible as possible.

If you're willing to re-install our app, we are happy to make this work for you.

27 mars 2020

This app hasn’t been used a lot on the store, so I give it 3 stars because the search function works and it is easy to customise the basic layout. It just sucks a bit that you can’t customise the fonts easily (you need to contact the support team for that). Luckily, they are fairly quick. The sooner you respond, the sooner your request will be fulfilled. Love the app though.

Autonomic Living
Sydafrika
Mer än ett år användning av appen
HulkApps.com svarade 30 mars 2020

Hi,

Thanks for sharing your feedback. Our app currently adopts your theme's fonts, so you don't have to adjust them individually. We have also added the option to decide your font size and color to match your brand.

Hope that helps!

Hope to talk to you soon!

16 februari 2023

Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.

Linen and Letters
Storbritannien
21 dagar användning av appen
HulkApps.com svarade 17 februari 2023

We are thrilled to hear that you are loving our app and we appreciate your five-star review! Providing fast and excellent support to our users is one of our top priorities, so we're glad to know that we're meeting your expectations.

7 september 2023

The app is amazing! And Vedran's support is even better! Thank you for everything! :))

Peixe de Botas®
Brasilien
21 dagar användning av appen
HulkApps.com svarade 4 december 2023

We're thrilled to hear that you're enjoying the Hulk Order Status Tracker! We put a lot of effort into making the app user-friendly, so your positive feedback truly means a lot to us. Also, we're glad to hear that Vedran's support exceeded your expectations. We will definitely let him know his assistance was appreciated!

At HulkApps, we believe in providing exceptional service and we're glad we hit the mark for you. Your encouraging words will inspire us to continue delivering the same level of support in the future.

Once again, thank you for your amazing review and the perfect rating. We're here to help you anytime.

Warm regards,
The HulkApps Team

24 januari 2020

Excellent ! thanks!
I have a question, what customers do you see when you enter your order number? Figure that comes from Asia shipping? Or does it say only the estimated time? Thanks again

KiwiFriend
Spanien
20 dagar användning av appen
HulkApps.com svarade 27 januari 2020

Hi there! thank you for reviewing us. Please feel free reach out to support@hulkcode.com with your queries. We would love to answer to all your questions, or you could visit our FAQs: https://www.hulkapps.com/blogs/order-status-tracker/faq-and-troubleshooting

18 januari 2020

Awesome! This app allows me to do everything a premium app can do for FREE. There is a premium option but it is not compulsory. Highly recommend. Very happy with quality and price

Techizimo
Australien
20 dagar användning av appen
HulkApps.com svarade 23 januari 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad you like the fact that our apps are Freemium in nature, giving every merchant a chance to try our app!

Please let us know if we can help with anything on Shopify!