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I tried to use this app for customers to track the status of orders placed sadly it does not work as intended!
Couriers we use Auspost, Fastway Couriers, Hunter Express, Allied Express, Toll Group.
PRO'S - Some Australian couriers are working (Auspost)
CON'S - Hunter express does not work
UPDATE: As promised, our Order Status Tracker app supports Hunter Express, and all the other mentioned couriers for a couple of years now, and we no longer receive any requests with 1100+ couriers supported in the app.
Please find the entire list here: https://roadmap.hulkapps.com/order-status-tracker-app-roadmap/kb/key-features/carriers-supported-by-hulkapps
Thank you!
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Hi there!
Thank you for taking the time to leave us your feedback.
We will surely add this to our app improvement list.
If you experience any new issues please feel free to contact us.
This is a very good and effective app, very helpful, it enhanced peace of mind and trust of the shop
Hi there! Thanks so much for taking the time to leave us a review. Please let us know if we can assist with anything else! We look forward to seeing your decline in customer support inquiries from customers while using Order Status Tracker App!
this app really help small start-up a lot, easy plug and play and enhance my website a lot. thank you
Thank you so much for taking the time to leave us such a sweet review. Please reach out if you need any other assistance!
Been waiting well over 6 motnhs now for this app to be fixed. Worked great when it was free, now its expensive and does not work. Only generates customer complaints and further issues. DO NOT USE THIS APP or even waste your time trying. SUpport is non existant, it does not work with ANY courier and does not update the customer. Plenty of other options available for a LOT LESS that work fine. Out of 100s of apps we have tried and installed over the years, this is by far the worst and the worst support ever!
Hi,
Product Manager of HulkApps here.
We have since 2020 improved our app rapidly and also restructured our pricing strategy to make it as accessible as possible.
If you're willing to re-install our app, we are happy to make this work for you.
This app hasn’t been used a lot on the store, so I give it 3 stars because the search function works and it is easy to customise the basic layout. It just sucks a bit that you can’t customise the fonts easily (you need to contact the support team for that). Luckily, they are fairly quick. The sooner you respond, the sooner your request will be fulfilled. Love the app though.
Hi,
Thanks for sharing your feedback. Our app currently adopts your theme's fonts, so you don't have to adjust them individually. We have also added the option to decide your font size and color to match your brand.
Hope that helps!
Hope to talk to you soon!
Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.
We are thrilled to hear that you are loving our app and we appreciate your five-star review! Providing fast and excellent support to our users is one of our top priorities, so we're glad to know that we're meeting your expectations.
Excellent ! thanks!
I have a question, what customers do you see when you enter your order number? Figure that comes from Asia shipping? Or does it say only the estimated time? Thanks again
Hi there! thank you for reviewing us. Please feel free reach out to support@hulkcode.com with your queries. We would love to answer to all your questions, or you could visit our FAQs: https://www.hulkapps.com/blogs/order-status-tracker/faq-and-troubleshooting
Awesome! This app allows me to do everything a premium app can do for FREE. There is a premium option but it is not compulsory. Highly recommend. Very happy with quality and price
Thanks so much for the kind words! We really appreciate the review, and are so glad you like the fact that our apps are Freemium in nature, giving every merchant a chance to try our app!
Please let us know if we can help with anything on Shopify!
I've keep write 5 star review for you because I used your App all of my client store. It's awesome app that I've ever seen. Maybe you can make a deal techqorelab@gmail.com Thank You
Hi there, thank you for the review! We are thrilled that you are using our apps in all your client's stores.
We invite you to sign up to our Partner Program: https://www.hulkapps.com/pages/partners
Thank you again for your support. Please let us know if we can assist with anything on Shopify!
Easy to install. Easy to use. Just remember to enable the page in order to "go live". Can't beat the price of FREE!
Hi there, thank you for the review! Have a beautiful day!
Feel free to contact us whenever as we are always standing by to help.