Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling customers to track orders independently, reducing customer service workload. It's praised for its simplicity, effectiveness, and brand-aligned customization. The app is reliable and integrates smoothly with stores. The support team is noted for their quick and efficient responses. As a free app, it's beneficial for startups and is recommended for boosting customer satisfaction and trust. It simplifies order tracking, allowing merchants to focus on their business.

January 11, 2020

I really enjoy how easy this app is to use!!!!! It will solve a lot of the issues i have been thinking about!

Ishopelectronix
United States
17 days using the app
HulkApps.com replied January 13, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you enjoy the simplicity of our app and also were able to overcome any difficulties you were facing in the past.

We look forward to seeing your decrease in support tickets while using our Order Status Tracker App.

September 16, 2019

This app is absolutely essential. You can customize every product with the buttons and help text you need. I love that there is a main set up, and that you can override that setup by adding specific properties to some products. It really saves you a lot of time. Lots of options for seamless integration with your theme/ brand. When my products are out of stock, the "add to cart" button changes to "pre-order", which allows customers to order and pay for the product before it has arrived at my store. Different products have different expected re-stock times, and that is what I use the help text for. Great app, highly recommended!

Stille Vann Skvulp
Norway
16 days using the app
HulkApps.com replied September 16, 2019

Your review made our day! We are super excited to have you onboard. We're always looking to customize our apps to suit our merchants' needs. Happy to see you use the app to its true potential.

March 4, 2020

Awesome and superb apps. Another store done and I regularly keep update on there. Love from heart to make this awesome apps. #TechQoreLab

meowingkitty
India
14 days using the app
HulkApps.com replied March 4, 2020

Thank you once again! We are so proud to have you with us :) Please let us know if you need any further assistance.

Have a beautiful day ahead!

November 8, 2022

The support team is highly responsive. They work quickly and they helped me to understand the app better

Sugar Boutique
United States
13 days using the app
HulkApps.com replied November 8, 2022

We're glad your experience with our team went smoothly! If you need us again, you know where to find us.

March 7, 2020

I love this app!! I didn't have to mess with my code in order for it be integrated so I'm happy!!!!

Noble Woman Boutique
United States
12 days using the app
HulkApps.com replied March 9, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're happy for you!

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Order Status Tracker, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

January 10, 2020

Loving this, helped me a lot with tracking orders. I love how the system is set up so that everyone can use it easily.

Supreme Straightener
Canada
11 days using the app
HulkApps.com replied January 13, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We love the fact that our apps are easy to use for merchants and we are glad you were able to set up your tracking page with ease.

Please let us know if we can help with anything on Shopify!

December 30, 2019

It does good. blahblahfejnvrjb vdrfhjbkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkgjnkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Vibrant White Dental
Australia
11 days using the app
HulkApps.com replied December 30, 2019

Thank you for taking the time out to leave us a review! :)

February 18, 2020

The only tracking app I could find that had "email only" as the required input... and bonus its free. HULK MAKE THE BEST FREE APPS!!!

Vac Bits
Australia
11 days using the app
HulkApps.com replied February 19, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We love the input email feature, and are glad you've been utilizing it. :-)

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

February 3, 2020

I have only used the program for a short time but I am pleased with the service that they provide for free, great for new startups with limited cash flow. Thank you

AnilaaIndia
India
8 days using the app
HulkApps.com replied February 4, 2020

Hey there, thanks so much for the review; we work with brands that are growing all the time and that's also one of the reasons why we believe in keeping our apps affordable (if not free) for merchants to be able to take advantage of the app and add value to their stores!

The app looks great on your store! Please let us know if we can help with anything else!

November 11, 2019

I used this app to help me to improve rendering my service to my customer. I really like how it works on for my business. It would be nice if it hides china characters in shipping

Sensationally Gorgeous
Australia
8 days using the app
HulkApps.com replied November 11, 2019

Hi there! Thank you for reaching out. We're moe than happy to assist you in acheiving the page that you desire. Can you please reach out to our Customer Support team on support@hulkcode.com?

Thank you for your kind words about our app :-)