O: Auto Tag Order & Customer
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Useful app, able to determine on our orders whether or not the customer has ordered before. Very helpful support who were very open to adding this feature for us.
Hello there!
Although it's been a long time but we would like to say thank you so much for taking your time to leave us such a wonderful review. We apparently know that nothing can be perfect so we always strive our best to support customers as much as we can.
We also appreciate your feedback; it’s what keeps us improving.
Please let us know if you need any further assistance from us.
This app is easy to use and does exactly what we need it to do. We appreciate the fact that the dev team continues to make meaningful, positive improvements to the UI. Best of all, their customer service is responsive and helpful.
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Auto Tags Order + Customer app 🙏🏻😊🙏🏻😊🙏🏻😊 .
Great app that saves a lot of time by helping us sort orders and flag the ones that need special attention without having to open them one by one. Also helpful for tagging customers with certain conditions. Support is friendly and quick!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Rating this a 5 right now. Just installed the app the other day and getting acquainted with the features. So far doing everything as expected. Had a question and support responded in under 2 mins, answered my question and we were both able to move on with our days. Thank you!
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us.
have been using this app to tag ours based on total spend and it work really great - only issue is the tagging of old orders, this takes a lot of time if you have like +100000 orders like we do.. but the Support if great and do everything they can to help so ++++++ for the support also...
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
Cheers,
Rosie
My first impression of the app interface and the customer service has been excellent. I already have a tagging app in place and although it is good the customer service is terrible. I read a lot of the reviews for this app and the feedback on customer service is good and my own experience backs that up. This is very important to me.
Thank you for the fantastic review. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
Very helpful support, formated my terms to meet my specific needs. I greatly appreciated the help, even after their normal work hours.
Hi Studio Fundamentals,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team
The changes that were made are great, it really upgraded de app. But our business is in Chile, everything is in spanish, including the information we need to tag and all of the words that have accent marks or the letter "Ñ" (very common in spanish and names of chilean cities) dont get the rcorrect tag or don't tag at all. Changes in that matter will benefit all of your latinamerican users
Hello there!
Thank you so much for taking your time to leave us a review. We have take action to improve and had this feature in our app. Your insightful feedback have helped us shape our business to best fit your standards and have a chance to expand our feature with many other users.
Again, thanks so much and wish always wish to have a chance to work with you again.
I have searched through many apps but this one is the best. With a simple, friendly, and easy-to-use design, the requirements for setting up tagging commands are fully guaranteed. However, scanning and re-tagging are still limited and cannot be processed for old orders. Hopefully, the team can fix this problem in the near future. This is a very good support software for you to use email marketing on Shopify.
We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
When I first tried the app it was missing a function I needed to tag one specific thing. Other tags I needed were working fine but I needed it to do this one specific tag. They proceed to add the function to the app to make it happen and now everything works great! Been using the App for a few years now with no problems. These guys are always there to help with any issues should they arise. Highly recommend! - Marc G
Hello there!
We would like to express our most sincere thank to you on here again for your support with us that long of time. It is customers like you that help keep our lights on, and we couldn't be more grateful.
As always, please feel free to contact us when you need our support, we are more than happy to help you!
