Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 28, 2022

I have searched through many apps but this one is the best. With a simple, friendly, and easy-to-use design, the requirements for setting up tagging commands are fully guaranteed. However, scanning and re-tagging are still limited and cannot be processed for old orders. Hopefully, the team can fix this problem in the near future. This is a very good support software for you to use email marketing on Shopify.

Magic Exhalation
United States
3 months using the app
Omega replied July 29, 2022

We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!

November 17, 2022

Great app that saves a lot of time by helping us sort orders and flag the ones that need special attention without having to open them one by one. Also helpful for tagging customers with certain conditions. Support is friendly and quick!

TEA FORTE
Japan
2 months using the app
Omega replied November 18, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

September 14, 2022

Love this app - helps us with our Klaviyo integrations and other important automations. Works seamlessly so far. Thanks!

andor willow
Canada
About 2 months using the app
Omega replied September 15, 2022

We're happy to see that you had a 5-Star experience with the Omega Auto Tags Orders app. Thanks for sharing.

December 20, 2022

Great tool, and even better customer support. We have a large store with hundreds of thousands of orders so we have to be careful which apps we work with etc and I will continue to use this app for any future tasks.

Phox Water
United Kingdom
About 2 months using the app
Omega replied December 20, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Auto Tags Order + Customer app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

November 8, 2022

Extremely helpful to tag orders from particular customers or with certain coupon codes with applicable tags. Thanks!

A Bar Above
United States
About 1 month using the app
Omega replied November 9, 2022

We're glad to hear that our software and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!

Edited January 17, 2023

Developers and CS are so supportive. I can get fast and accurate response within a day. It only took me two days to confirm in total. Recommended!!

younger
Taiwan
About 1 month using the app
Omega replied January 17, 2023

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
The Omega support team

September 13, 2022

Worked right out of the gate. Does exactly what I need and is simple to use. I was looking for something that would simply tag customers who had purchased certain products so I could later remarket to them. Very happy.

The Tech Geeks
Australia
About 1 month using the app
Omega replied September 14, 2022

Hi. We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you.
Cheers from the Omega support team

July 27, 2022

Great support, after i made my first setup rule, took me about 5 minutes to reconfigure and now everything gets tagged. Easy to use and easy to integrate.

Slaapcomfort Jack Suykerbuyk
Netherlands
29 days using the app
Omega replied July 28, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 26, 2022

We use a 3PL company to ship out our orders. We also have branded boxes. We had issues with the warehouse using the wrong boxes while picking and packing orders. We used this app to tag all the orders using the correct boxes. We had a couple of little roadblocks but the customer service with the app was excellent. They were super fast and efficient in helping set up all the rules. I have not had a problem since. This app is user-friendly and easy to use. Highly recommend.

Diamond MMA
United States
26 days using the app
Omega replied July 28, 2022

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app. Have a wonderful day!

December 14, 2022

Anna was super helpful, will continue to use the app as it meets all of our needs. Extra characters to meet the minimum.

Focus Fit Infusions Chile
Chile
21 days using the app
Omega replied December 14, 2022

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!