Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 2, 2022

Excellent customer support from Joyce, fast response and focused problem solving for our store. Small but very powerful app to help top-level understanding of order metrics.

SHOWER STORY
Australia
Time spent using app: About 13 hours
Omega replied August 2, 2022

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.
Cheers from Joyce. 🥂

July 28, 2022

I have searched through many apps but this one is the best. With a simple, friendly, and easy-to-use design, the requirements for setting up tagging commands are fully guaranteed. However, scanning and re-tagging are still limited and cannot be processed for old orders. Hopefully, the team can fix this problem in the near future. This is a very good support software for you to use email marketing on Shopify.

Magic Exhalation
United States
Time spent using app: 3 months
Omega replied July 29, 2022

We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!

July 27, 2022

Great support, after i made my first setup rule, took me about 5 minutes to reconfigure and now everything gets tagged. Easy to use and easy to integrate.

Slaapcomfort Jack Suykerbuyk
Netherlands
Time spent using app: 29 days
Omega replied July 28, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 27, 2022

Super easy workflow implementation. We are using it for tagging "Express Shipping orders" and give those orders an automatically created TAG with this app. Customer support super friendly and helpful. THANKS!

Fashion Drinks
Germany
Time spent using app: 14 days
Omega replied July 28, 2022

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for the time you take to leave these kind words!

July 27, 2022

This app is seriously incredible! It's VERY robust and the support is really good. I would highly reccomend using this app if you need an order tagger

YVR Cookie
Canada
Time spent using app: About 12 hours
Omega replied July 28, 2022

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words!

July 26, 2022

We use a 3PL company to ship out our orders. We also have branded boxes. We had issues with the warehouse using the wrong boxes while picking and packing orders. We used this app to tag all the orders using the correct boxes. We had a couple of little roadblocks but the customer service with the app was excellent. They were super fast and efficient in helping set up all the rules. I have not had a problem since. This app is user-friendly and easy to use. Highly recommend.

Diamond MMA
United States
Time spent using app: 26 days
Omega replied July 28, 2022

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app. Have a wonderful day!

July 22, 2022

I wanted to add care cards and product information cards to outgoing packages in a frictionless way, and Auto Tags accomplishes this handily! We are focused on product and order attributes, however, many other variations are possible within the established system, giving the user flexibility for future possibilities. The developer is highly supportive and engaged. We are very happy with the installation and performance to date.

American Olive Farmer
United States
Time spent using app: 20 days
Omega replied July 25, 2022

Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

July 13, 2022

Good app and great support. Fast to respond and help, really suggested! After a long research it's been nice to find this service

Sfusobuono
Italy
Time spent using app: 7 days
Omega replied July 14, 2022

We're glad to hear that our software and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!

Edited July 7, 2022

Good app. And it is free.
Support was very responsive and answered all queries.
Our best wishes to the team.

HolyWeaves
India
Time spent using app: 1 day
Omega replied July 8, 2022

Thank you so much for the wonderful review! That was a pleasure assisting you with our app to achieve those complex procedures, and I'm delighted to hear it has saved you so much time in your business. Best wishes!

July 5, 2022

Super App. Macht, was sie verspricht und ist einfach zu bedienen. Ich nutze das Setzen von Kundentags, die bestimmte Produkte bestellt haben.

runnersflow
Germany
Time spent using app: About 1 hour
Omega replied July 6, 2022

Vielen Dank für Ihre wunderbaren Worte! Unser Ziel ist es, Ihr Leben einfacher zu machen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Bedürfnisse haben. Wir helfen Ihnen gerne weiter!!