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Waxwork Records HIGHLY recommends OrderCup. All-around great app and stellar customer support. I contact tech support regularly and I am always blown away at the patience and care they provide when helping me resolve any issues I'm having.
So happy with the Ordercup App! They are so helpful with answering all of our questions! We highly recommend this App for all shipping needs!
Great Customer service! Love this app!
Ed Ford helped walk us through setting up a thermal zebra printer to our OrderCup account. He was so patient and helpful throughout the whole process. Awesome customer service, Thanks Ed!
these guys are top notch! Their customer service is absolutely fantastic and they helped me set up shipping and were there every step of the way! Definitely recommend!
We have used this app since the start of our ecommerce business in 2012. They have worked with us through our growing pains and now help us to manage 6 channels including 3 Shopify stores, 2 Etsy stores and an Amazon Store. We also integrated with Volusion and Ebay when we were selling on those platforms in the past. At one point we were shipping a lot internationally and their pre-filled custom declarations were especially efficient and helpful!
Ed and Aloke are always willing to answer our questions about well, some very unique issues. Many of our feature requests have turned into features. Ten stars!
I just want to share with everyone that this is a great app for shipping and I've also been in touch with their support and they have amazing customer service too!
As a Canadian company, I have very few options for buying postage from Canada Post. Ordercup saves me tons of time over the alternatives. Easy to use, and great customer service.
The only reason I'm not giving them 5 stars is that there are a few features missing that mean I have to manually enter a few fields for each order and I can't buy postage in large batches.
OrderCup's Support team is great. They are quick to resolve issues and update you on the solution. They work with the Dev Team closely and take our feedback. We think that is an important feature in any app!
I'm very new to Shopify and Order Cup and i had a great session with their help team using screen share. i feel ready to take on some orders now!