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Order cup makes shipping a breeze - perfect for a growing company like us. Stellar customer service to boot.
With my launch just around the corner I was worried about how to handle the shipping portion of the orders -- Ordercup has great videos and easy set up. Also, was able to get support on questions and now I am confident to start my business!
Ordercup support is very helpful in assisting me each time I need their help. The customer service rep just showed me how to save lots of money on postage. Great job Order Cup!
Easy interface with both Shopify and Amazon. Best of all is their tech support. As a newcomer to online selling OrderCup customer service has been a lifesaver.
Update: After 4 years of using OrderCup we have been absolutely thrilled with their service. The product has performed very well and if there issues, support quickly fixed them. One of our favorite Shopify Apps.
OrderCup is one of those tools that just WORKS! It allowed us to take a process that used to take around 6 minutes per order down to about 15 seconds per order. In about 1/24th of the time...yes I said 1/24th.... we are able to import orders from our Shopify storefront, print shipping labels and packing slips and have the OrderCup application automatically update the orders as 'shipped' in Shopify and notify our customers of their shipment and tracking number. All this being done in about 2-3 clicks! With their new bulk shipment feature we should be able to possibly cut that time down to around 10 seconds per order. With our number of orders rapidly increasing, these time savings are HUGE! We can now offer even more great support to our awesome customers without wasting time on manual shipment imports.
Very rarely do you come across a product that makes your life so much easier and that creates a great customer experience for your customers. Being able to replace our old manual shipping process with this new integrated solution with OrderCup has been a breath of fresh air. We like to align ourselves with companies that are continuing to innovate and offer new features, OrderCup has demonstrated that this is exactly the type of company they are. We started using OrderCup with the mentality of "It's free to try out so what do we have to lose?"....and now we say to each other "What in the world would we do without OrderCup???" Great product!
Order cup is great for us! It is very intuitive and our production partners love it- highly recommended
Ordercup has been a huge help in making the order and shipping process much easier!! Customer support within hours of an email as well.
Thanks a ton!
Eric
www.canstand.com
Excellent customer service and online support! The customer service team is very helpful and insightful as well as quick to respond. Would definitely recommend OderCup to anyone running an online store.
Order Cup has been a great tool to use for shipping. It has helped us so much to get all our products out in a timely manner. I would recommend this to any company looking to grow
Excellent shipping app, very powerful and the customer service is top notch. With shipping prices, features and browser/Java updates happening all of the time, they stick on top of things to make sure you wont have any trouble getting your labels printed fast. My online business would be much more work without Ordercup!