OrderCup , 281 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.
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This app works great for all of our shipping needs. We have been using this company for almost 10 years now. They are truly customer driven. The software works great and they offer amazing tech support and customer service. Highly recommended.
Thanks for being a loyal customer for all these years, and for your glowing review!
Wow never have I received such prompt and thorough support from a company when I was still in trial mode. Support is a big deal for us as other apps we have tried have fallen short or been buggy. These guys were knowledgeable, quick and very friendly. Thanks and keep up the good work!
OrderCup is great! Batch Shipping is a lifesaver during the busy seasons of our business.
the system works great and they give fabulous support
Great tool to save tons of time, money and hassle. Highly recommended.
We are newbies to the Ecommerce world. Ordercup has made jumping into this space so much easier. Aloke with Ordercup support was terrific -- accessible, friendly, and super-efficient. Thank you!
Aloke and his team have the best support out of any shipping app on Shopify. We highly recommend OrderCup!
Thanks!
Dan & Bryan
FlyPedals.com
Makes shipping easy! Fast support, even at the lower tier - love it!
I've been using OrderCup for some time and it'a a great system.
It has it's ups and downs, but as a whole I would definitely recommend it to anyone. When reading the comments below there is a lot of misinformation, especially regarding the mac platform.
Here is what you should know:
OC works just fine with a mac, but it requires extra setup. You'll need to follow the instructions in the support section for setting up CUPS printing if you have a Thermal printer. You WILL need the latest version of Java from Oracle.
The only DPI supported is 203. So don't buy a fancy thermal printer unless it uses 203dpi resolution. Your shipping labels will print but they will be small, and packing lists will not work at all.
OC has good rates and great customer service. There are times they can be a bit slow to respond, but I think that has more to do with them taking their time to investigate the issue.
The interface DOES allow you to ship random items. You just create a new order, fill out the customer details and ship.
As a whole, I give OC a thumbs up. It continues to improve and will only get better with time.
This is a review from many years ago! This information is not relevant any more, and we work equally well as far as printer support on Macs and Windows machines, and this is true even for device support such as printers and scanners.
We have LOVED using OrderCup! Ed on the premium support team has been patient to answer our questions and walk us through ways to customize OrderCup to our specific shipping needs. As our fulfillment output has increased, OrderCup easily expands with us and is great for reporting as well. I couldn't recommend using this software enough!