Uk Race Support
Happy with support and prices better than I already have.
Their quite excellent phone support (Ed in particular) makes up for the sometimes arcane quirks, clunky UI, and unintuitive aspects of the software.
This app does save us a lot of time and we use it for many shipments each day. We have had to create some "work arounds" to make it work for us in all circumstances. Overall it is a very good app and the developers have worked hard to make it worth the money. If these "work arounds" were eliminated, we would give it 5 stars.
As a Canadian company, I have very few options for buying postage from Canada Post. Ordercup saves me tons of time over the alternatives. Easy to use, and great customer service.
The only reason I'm not giving them 5 stars is that there are a few features missing that mean I have to manually enter a few fields for each order and I can't buy postage in large batches.
Seems like a good option. We were surprised to find out that if you buy postage with a credit card, they charge a credit card fee. However, they do have an ACH option that does not charge a fee.
Ok so they could use a more detailed setup tutorial but once you get things working it's a great app. It's take me so little time to fill orders now and I love it.
I do hope they have full mac support soon since someday I might get a thermal printer and make things even easier :)
Their customer service is pretty good too.
As far as I am concerned I couldn't run my store without this anymore, going back would be torture. One star off for being a bit pricey though.
I use this product in my store MezuzahStore.com. It works really well and is very nicely integrated with Shopify. My only complaint is that they seem to charge more for postage than say stamps.com. You have to decide if the savings in time is worth it for you. Also if you use other services like FedEx or UPS and not just USPS like me, I would think it is a must.