OrderCup

We have used Order Cup since we started using Shopify, and all of the Support people are super helpful. This app is easy to use to and saves a lot of time by not having to wait in line at the post office.

As a CANADIAN store that primarily ships high value goods to the US and Internationally, it was hard to find an app that pre-filled customs docs, be able to purchase insurance with a single click and print packing slips/labels in literally less than 5 clicks.

THIS
APP
IS
IT!!

I had a few stumbling blocks with setup, but these guys took their time with me and walked me step by step to set everything up. We even had a session where they logged in as me to help me fix an issue. And this was all while we were still using the trial.

Since then, everything has been smooth sailing.

This is my most FAVOURITE app because it cut down my shipping time in half (based on using Paypal to ship packages from our old commerce platform) .

We tried other apps but couldn't get them to connect to the Canada Post API properly or kept getting weird error messages. Then when we contacted the developers it would take forever (in internet time...LOL) for them to get back to us.

Not these guys.

I don't leave a lot of reviews, but I had to leave a review for these guys because their customer service and the app have far exceeded my expectations (and saved my sanity). :)

If you do A LOT of shipping and are a Canadian Store...heck, any store...download this app ASAP.

Best $30 a month I have EVER spent.

Update June, 2016. 1 year of using this app. Still the best shipping app out there. We now use OrderCups' USPS shipping functionality and it has reduced our shipping costs by 70% which enable us to offer free shipping.

We've gotten out labels down to 3 clicks. THREE CLICKS!!! The support is awesome. My business is efficient because of this app.

Update #3 Sept, 2016. Got our label printing down to ONE CLICK! With Ed's amazing customer support, I was able to set up a thermal printer and set shipping defaults so all we're literally doing is clicking "print label" and it's done. This app is a LIFESAVER!

Thanks again guys!

Ordercup is a great fulfillment app and I would recommend it to anybody who is looking for a fulfillment service to work directly with Shopify. Their customer service is awesome and I haven't come across any limitations!

We have used ordercup for quite a while now and have to say it's pretty essential to our shipping efforts. We a running 3 online stores (Shopify and Magento) as well as an eBay account and they all integrate fairly easily. Any time we have had trouble, they have responded quickly and it's usually an issue with the shipping companies systems rather than ordercup.

Overall our most used app.

I love ordercup customer support. They really helped me with the problem in a very efficient time response.

excellent service and great product!!

Waxwork Records HIGHLY recommends OrderCup. All-around great app and stellar customer support. I contact tech support regularly and I am always blown away at the patience and care they provide when helping me resolve any issues I'm having.

Ordercup support is very helpful in assisting me each time I need their help. The customer service rep just showed me how to save lots of money on postage. Great job Order Cup!

I just want to share with everyone that this is a great app for shipping and I've also been in touch with their support and they have amazing customer service too!

Very useful app with great customer service. A "must have."