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We have found Ordergroove to be a game-changer in every aspect of our business. Due to the nature of our subscription model, Ordergroove required some additional effort on the development side, but they welcomed us with open arms and accommodated us every step of the way! We were involved in the alpha and beta phases of the newly introduced prepaid subscription feature, which accounts for about 33% of our revenue. Month after month, they have released dozens of new features and improvements, which have helped us grow our user base tremendously. We are very pleased with our decision to migrate to Ordergroove and look forward to continuing to build our relationship with them in the future!
Thank you for leaving this feedback! It's incredible to hear about the growth you've experienced by using newly launched features. We look forward to a continued partnership!
The Ordergroove team has been one of the best technology teams I have ever worked with. They were able to helped us meet our (very aggressive) deadlines to implement subscription services within Shopify and the responsiveness to questions and support issues was stellar.
Thank you for taking the time to leave this wonderful feedback! Our team's top priority is ensuring your success. We're looking forward to growing your business together!
We switched to Ordergroove from ReCharge almost 2 years ago. At that time Ordergroove was further along at integrating into the Shopify subscriptions API and it made sense to migrate in order to continue to scale. There were more features "out of the box" with ReCharge, but because of the close coupling with the subscriptions API there was more opportunity for deeper customization with Ordergroove. We were able to customize the front end experience for starting subscriptions and the SMI provided by Ordergroove is also fully customizable with liquid, JS, and CSS, so we were able to create a branded, accessible experience for our Customers. The support has been great, with regular check-ins and hands on account management to help us get the most out of the platform.