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Subscriptions have been a game-changer for us in bringing in repeat customer revenue. Everyone on the Ordergroove team has been so helpful and knowledgeable. We're really happy with Ordergroove and we're excited for our subscription program to keep growing.
Subscriptions were something that we knew we needed to add to our tool bag, but finding and choosing the right partner was a task in and of itself. I am pleased to say that Ordergroove worked out to be the perfect fit for us. The set-up processes was a bear, however this was because of all of our existing Shopify apps and technology, which Ordergroove did an amazing job integrating and owning the entire process. Once launched, we have seen nothing but instant success. Thanks, Ordergroove Team!
Thank you for your review! We're looking forward to growing your subscriptions together!
We have found OG to live up to its promises to reduce time and simplify processes surrounding the inherent complexities of any subscription program business - without hesitation would encourage consideration of their services to see if there is a mutual fit. They specifically take time to ask the hard questions about how any business is managed so they recommend solutions that fit the business.
Been pretty happy with Ordergroove since launch, overall the solution has fit our needs and growing subscription business. I'm going to say that one area of improvement would be the level of integrations they have with other SAAS solutions as Recharge has a ton more right now. They have come out recently with pretty robust solutions with Klaviyo which I am excited to test with the team
We appreciate the feedback and we are so excited to launch additional, high-quality integrations throughout the year!
We have been with Ordergroove since 2018, and recently migrated to Shopify mid-2023. They made the transition not only seamless, but also fully supported us throughout the change and was always readily available if needed. Ordergroove not only has the best analytics, but continues to have innovative ideas and tech to minimize cancellations while helping grow LTV.
I have no shortage of amazing things to say about Ordergroove (OG). The technology and team have impressed me from the beginning of the sales process through our co-team kick-off to program launch and growth. Ordergroove ended up being an easy choice amongst the competition. We decided on OG for the following reasons:
1. Experience: OG pioneered the integrated shopify subscription checkout. Their deep shopify expertise, experience with the platform, and shopify relationships proved invaluable.
2. Product & Support: Their subscription migration tools coupled with their stellar engineering and customer success team gave us the confidence that we'd be supported in transitioning from our current subscription platform and in continually evolving our program thereafter. 3. References: Past and current Ordergroove clients incessantly praised the dedication and expertise of the OG team. I've never had such consistently positive reference calls for any service provider.
4. Pricing: competitive for a superior product in the market. The experience actually working through our implementation with this team has been, quite frankly, inspiring. Their dedication to our success was something that we were promised and something that was delivered without compromise. If you're searching for a subscription partner, I urge you to do yourself the favor of giving OG a good look. I'm certain you'll conclude the same thing our team did: OG is the best in the business!
Thank you for this wonderful feedback! Ensuring that we support your growth is our top priority, so we are delighted to hear that enabling subscriptions with Ordergroove has been a seamless experience. We look forward to a continued partnership & growth!
We have found Ordergroove to be a game-changer in every aspect of our business. Due to the nature of our subscription model, Ordergroove required some additional effort on the development side, but they welcomed us with open arms and accommodated us every step of the way! We were involved in the alpha and beta phases of the newly introduced prepaid subscription feature, which accounts for about 33% of our revenue. Month after month, they have released dozens of new features and improvements, which have helped us grow our user base tremendously. We are very pleased with our decision to migrate to Ordergroove and look forward to continuing to build our relationship with them in the future!
Thank you for leaving this feedback! It's incredible to hear about the growth you've experienced by using newly launched features. We look forward to a continued partnership!
The Ordergroove team has been one of the best technology teams I have ever worked with. They were able to helped us meet our (very aggressive) deadlines to implement subscription services within Shopify and the responsiveness to questions and support issues was stellar.
Thank you for taking the time to leave this wonderful feedback! Our team's top priority is ensuring your success. We're looking forward to growing your business together!
Ordergroove has been a fantastic solution for us from day 1 and has really been an essential piece to our business. Their team has been incredibly accessible and helpful in allowing us to create a custom experience on our store. Ordergroove's out of the box functionalities have also been instrumental in growing our subscriber base and retaining existing customers. 5 stars for an awesome team and app.
We're thrilled to hear about your experience with our platform and team, and are especially happy to know that you've been able to grow your subscription program and retain subscribers with the features available on Ordergroove. Thank you for leaving this great review! We're looking forward to supporting you as your business continues to grow.
Ordergroove has helped us scale our subscriptions significantly in the year that we have been on their platform. We have been able to offer more control and flexibility to our customers and create a better subscription experience all around. They have been great partners!
Thank you for this positive feedback on your experience with our platform. We're thrilled to hear that Ordergroove has led to subscription growth & a positive experience for both you and your subscribers. We are excited to see your program scale further as our partnership continues!