We are just getting started and as of now this app really helps with our inventory. The customization and the integration of apps are excellent.
Sometimes it takes time to load because of the product images but overall, it's a great app.
Thank you for your kind and valuable feedback!
I am in the process of on boarding. The dev team is very helpful, easy to reach and have a quick turn around with questions. I have found it to be super easy to work with the team. I will be able to provide more info as i work with the app. So far, it's been great. I hope that it will be mac friendly soon and have an app for mac.
Great support from Order Hive as always, quick turn around on questions and any integrations issues.
Learning Plus PH
We have been using orderhive for a long time. There are many great features on this app that really helped our company but there are a few that needs improvement (order sync, reserving of stocks, etc). They also have helpful chat support that's always ready to answer our queries.
Star Sparky Direct
Have been using orderhive for at least a year. It makes orders and stock management much easier, but there are still some syncing issues with Xero. Even if there are small problems, their customer service is good and helpful.
Have been using Orderhive since 2020. Everything is good so far. It would be better if we can have the function to customize a report and export into excel.
The support provided is good altough I have not used their services as was not able to integrate Bluedart with their software.
Monza Bicycle Club Inc (US)
The online support staff for Orderhive is responsive. Naresh Sambhawani does an excellent job and deserves 5 stars!!! He is very knowledgeable and always follows up. This software is not very intuitive, however, so support is more necessary than with some other software programs.
There are occasionally "glitches" where orders are not synced properly and the software doesn't always notify you as it is supposed to do. When glitches do occur, the situation is escalated to tech support, and the answer is more often than not that it was a one-off type of situation and "won't happen again". Sometimes that is the case.
Functionality is good and they are continually adding new features. It's a solid order management system.
Thank you for your honest feedback. I am sorry to hear that you faced an error using the software but we were able to address the situation promptly.
As you said, we are adding many new features rapidly ( as per customer request ), sometimes it happens that we miss out dependencies. We are working on improving our process so that we can manage rapid feature development.
Thank you for being Orderhive customer.
App is very good for keeping track of inventory and orders. It doesn't offer the platform to keep track of our invoices though, but we have a bit of a special way (it's excellent if you only work with digital payments).
But most importantly, their staff is very responsive via chat, they are happy to arrange calls in order to fully understand your needs.
Fantastic and responsive support team, lots of great features particularly for managing inventory across multiple stores.