Order Edit Customer Service

Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.

This app has been an easy and affordable way to offload a lot of customer support related to order cancellations and edits. Dave and team are very responsive to emails and recently rolled out updates for the new Shopify Thank You and Order Status pages. Dave was also very responsive to an issue I discovered regarding the refunding of duties related to Markets Pro orders. One tip to share with my fellow merchants: implement a Flow automation to delay payment capture on new orders so that when customers cancel and create new orders (for edits) you don't lose the Shopify payments fees.

it needs some coding to be done in terms of Liquid. There is no mention of the same anywhere.
its bit complicated and confusing to set it up

functional and aesthetic. I definitely recommend this.

Nice App which will our customers very happy

The app Shopify should've implamented with its package! Excellent app!

This app is a must have. It is one more way to save time and It works great so far with no glitches. So far one of the most universally useful Apps you can get for Shopify.

We've been in need of a solution like this for quite some time now! Very customizable and appropriate for our business needs!

Only just installed, functionality and configuration looks great.

We've been using "Orderify" to help streamline post-purchase changes at stamplab.com.au. It's reduced those 'can I make a change?' emails, which has been a relief. One suggestion would be to update the pop-up designs (early 2000's vibes), but overall, it's been a useful addition to our process and cheap as a coffee.