Orderify

Let customers edit, cancel and reorder instantly

4.8 별 5개 중(192 리뷰)

Greater customer satisfaction

With Orderify, customers can instantly make changes and correct mistakes without the frustrating and slow back and forth with support.

Easier customer support

Orderify eliminates the number one reason customers contact support - to edit or cancel orders.

Increased reordering

Orderify makes it easy for customers to edit/cancel/reorder from the order status page, the order confirmation email and the account page.


Orderify 정보

Orderify makes your customers happier, makes customer support easier and increases sales.

*Completely free for 30 days. Takes a few minutes to set up and try.

A Better Customer Experience:

  • Trust and Comfort: Most online shoppers check the return/cancellation policy before buying, and shoppers are often willing to keep buying from an online store if they had good experience canceling or returning an order. Customers are more comfortable and become more loyal when they can edit or cancel their orders easily. This is why every major online store (Ex. Amazon) lets customers edit and cancel their own orders.

  • No More Frustration From Order Mistakes: Customers make mistakes when ordering. They often enter the wrong shipping address or want to change items. With Orderify they can easily and cleanly change any part of an order on their own without the frustrating, slow back-and-forth with customer support.

Easier Customer Support:

A frustrating customer service experience and higher customer service response times lead to lower sales and fewer repeat purchases. For stores without Orderify, a top reason customers contact support is to edit/cancel an order. Orderify eliminates this burden, getting customers instant satisfaction and reducing the workload on customer support.

Convenient Access from 3 Locations:

Orderify lets customers edit/cancel/reorder everywhere they can see an order - the order confirmation/status page, the customer account page and the order confirmation email/SMS. Orderify boosts sales not only by making reordering much easier but by also making the ability to reorder available in all highly visited locations.

How does Orderify Work?

Once you install, our 10-15 minute, one-time setup will help you add order edit/cancel and reordering to your order status page, your order confirmation email/SMS and your customer account page.

  • Order Cancellation: When your customer presses the cancel button, he or she will get a confirmation pop-up. Once the cancellation is confirmed, the order will be canceled and automatically refunded.

  • Order Editing: To give your customer complete flexibility when editing an order, we cancel and refund the original order and reload a shopping cart with all of the items in the original order. That way, your customer has the flexibility to edit payment, shipping and order content information. This also prevents any confusion where orders end up partially edited or edited with mistakes.

  • Reordering: When your customer clicks the reorder link, he or she will be taken to either a checkout or a shopping cart (depending on your settings) that contains all the items from the order for easy reordering.

미디어 갤러리

지원

  • 개발자 웹사이트
  • 개인정보처리방침 제공되지 않음
  • support@customerfirstfocus.com

가격 30 일간 무료 체험

$4.99/월

* 모든 비용은 USD로 청구됩니다.
** 월별 혹은 사용자 기반 청구를 포함한 반복 청구 금액은 30일 마다 청구됩니다.

4.8 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

  • 5 별 5개 중
    평가의 88%는 별점 5 입니다.
  • 4 별 5개 중
    평가의 9%는 별점 4 입니다.
  • 3 별 5개 중
    평가의 1%는 별점 3 입니다.
  • 2 별 5개 중
    평가의 1%는 별점 2 입니다.
  • 1 별 5개 중
    평가의 2%는 별점 1 입니다.

가장 최근 리뷰

ExcellentSupply.com

Had been using Orderify, but when I installed a new theme I couldn't get it installed, and their support couldn't help. The app worked great in my old theme (but my new theme presented some installation issues). So I had to look for and install an alternative.

Famme

Seems to work fine. Tested with cancelling an order, installation was also a 1 click process. Will test some more and change review if anything comes up, but looks good for now!

Speedcube New Zealand

This really takes a lot of work off my shoulders when my time is stretched as it is! Thanks so much!