Overall rating Based on 56 reviews
Asked for help, as there seemed to be a conflict with billing address. Sent several emails, but they seemed to just give up. Been a couple of weeks since i heard from them. When I check account access they haven't logged in to test and check for over a month....Given up...using an alternative now.
Sugar Me Smooth
Migration was such a process! We had no idea what all would be involved with transferring platforms! If you decide to brave all the variables and perform your migration on your own, customers and products can be manually added fairly easily, but orderimp is the only way to go for orders! Our store had over 5000 orders to import and it was definitely a multi-day + countless hour ordeal, but Rob provided excellent customer service and kept us up to date with progress through emails and phone calls. I highly recommend compiling a mini 50 order csv that you use to test the water and clean up glitches before creating your entire store CSV file. Also, expect there to be issues along the way as there are so many little pieces of data trying to connect. Rob is excellent to walk through each error with you.
After running into a few formatting errors of our own, we reached out to Rob and Orderimp to help clean up any errors. Rob was responsive and attentive throughout the interaction and made sure that all issues were resolved. He has continued to answer any questions that comes up for weeks later too. I would recommend this product to others.
Orderimp was our savior when we transferred to shopify. If you are not familiar with the platform, order the white glove service. Rob is absolutely great to work with. He's incredibly patient, attentive, and does everything in his power to ensure the customer leaves satisfied. If I ever need help with imports, I will be sure to reach out to him. Orderimp is a great and useful app, and Rob is even better at the service he provides.
Our company hired Rob at OrderImp to transfer our orders & customers from BigCommerce to Shopify. We had some fairly complex requirements, but Rob was able to facilitate everything we asked for. We have nothing but good things to say about our experience. This guy really knows his stuff. Completely worth the $99 to have a real professional handle things. Thank you so much!
This app is essentially a scam. My business paid for the white label service after spending a long time getting our files ready in the format the program required, only for the buggy platform to fail to do what it said it would. After contacting support, they recommended for us to pay the extra fee for Orderimp to do the import for us. Weeks passed, and after attempting to contact support numerous times, I have finally come to the conclusion that this platform is completely fraudulent.
Don’t waste your money!
good for bulk orders at www.westcoastvapesupply.com
Absolutely brilliant app. OK, it's not without it's faults (would be good if the "rejected" imports had a notification on why they were, which took a bit of guess work. But for importing and shipping out a crowdfunding campaign it was perfect. After I ironed out the glitches it successfully imported over 1500 orders and processed them perfectly. The cost? $50. A dam site cheaper than paying someone or using backerkit.
Highly recommended! One of a kind, great app.
Orderimp makes it possible to easily import NEW or OLD orders.
Correct mistakes, make changes and re-import or delete them entirely without risk to any existing Shopify orders already in the system.
Email notifications to clients can be turned off completely (or not).
Solid, simple to use. We were hooked long before the trial ran out.
One of a kind. Lightning fast support also. Try it and see.
Works great. Migrated my entire legacy site. There is a bit of a learning curve and the app seems to lag sometimes on the orderimp side of things.